Dynamic Customer Engagement & Cultivation Specialist – Driving Peer‑to‑Peer Fundraising Success for a Mission‑Driven Nonprofit

About brighthush

brighthush is a forward‑thinking nonprofit organization that is redefining the way we fight blood cancer. With a bold vision to add more than one million years of life to patients worldwide by 2040, brighthush blends cutting‑edge research, compassionate patient support, and community‑driven fundraising into a single, powerful mission. Our team is made up of passionate advocates, data scientists, medical researchers, and fundraising experts who work together to accelerate breakthroughs and bring hope to patients and families everywhere.

At brighthush, we believe that every individual has the power to make a difference. Whether you’re a seasoned fundraiser or just starting your career, you’ll find a place where your skills are valued, your growth is accelerated, and your impact is tangible. We’re committed to creating an inclusive, collaborative, and innovative environment that empowers our people to thrive.

Role Overview

As a Customer Engagement & Cultivation Specialist, you will be the heartbeat of our peer‑to‑peer fundraising program. You’ll recruit, inspire, and support participants who are passionate about our cause, turning their enthusiasm into measurable revenue that fuels research, patient care, and community outreach. Your work will directly influence the financial health of brighthush and, ultimately, the lives of countless patients.

We’re looking for a self‑motivated, results‑oriented professional who thrives in a fast‑paced, remote setting and is eager to grow alongside a dynamic team. If you’re ready to combine your love for fundraising with a purpose‑driven career, we want to hear from you.

Key Responsibilities

• Recruitment & Onboarding: Identify, engage, and onboard new peer‑to‑peer fundraisers across the United States, ensuring they understand brighthush’s mission and tools.
• Relationship Management: Build and nurture long‑term relationships with fundraisers, providing coaching, resources, and motivation to maximize their impact.
• Revenue Generation: Drive fundraising performance by setting targets, tracking progress, and implementing strategies that boost individual and team contributions.
• Data Analysis & Reporting: Monitor key metrics, analyze trends, and produce regular reports to inform strategy and demonstrate ROI to stakeholders.
• Collaboration: Work closely with Marketing, Communications, and Research teams to align fundraising initiatives with broader campaigns and scientific milestones.
• Process Improvement: Continuously evaluate and refine recruitment, training, and engagement processes to increase efficiency and participant satisfaction.
• Compliance & Ethics: Ensure all fundraising activities adhere to legal, regulatory, and ethical standards, maintaining the highest level of integrity.

Essential Qualifications

• Bachelor’s degree in Business, Communications, Marketing, or a related field.
• Minimum of 1 year of experience in peer‑to‑peer fundraising, direct‑to‑consumer sales, or a similar customer‑centric role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with CRM platforms.
• Strong written and verbal communication skills in English.
• Ability to work independently in a remote environment, managing time effectively across multiple priorities.
• Availability to work Monday–Thursday, 1 pm–9 pm PST, with occasional weekend flexibility.
• Minimal travel required (primarily virtual engagements).

Preferred Qualifications

• Experience with fundraising software (e.g., Bloomerang, DonorPerfect, or similar).
• Background in nonprofit or healthcare fundraising.
• Data‑driven mindset with experience in analytics and reporting.
• Knowledge of blood cancer research, patient advocacy, or related health topics.
• Demonstrated ability to exceed revenue targets and build high‑performing teams.

Skills & Competencies

• Relationship Building: Empathy, active listening, and the ability to connect with diverse audiences.
• Strategic Thinking: Ability to develop and execute fundraising strategies that align with organizational goals.
• Analytical Acumen: Proficiency in interpreting data, spotting trends, and making data‑driven decisions.
• Project Management: Strong organizational skills, attention to detail, and the capacity to juggle multiple projects simultaneously.
• Team Collaboration: Comfortable working cross‑functionally with marketing, research, and operations teams.
• Adaptability: Thrives in a fast‑changing environment and embraces continuous learning.

Career Growth & Learning Opportunities

At brighthush, your professional journey is as important as the impact you create. We offer:

• Structured mentorship programs pairing you with senior leaders in fundraising and research.
• Access to industry conferences, webinars, and workshops that keep you at the forefront of nonprofit innovation.
• Internal training modules covering advanced fundraising techniques, data analytics, and leadership development.
• Clear career pathways, including progression to Senior Fundraising Manager, Director of Community Engagement, or Program Development Lead.
• Opportunities to cross‑train in other departments, such as Marketing or Research, to broaden your skill set.

Work Environment & Company Culture

brighthush is proud of its inclusive, collaborative culture that values every voice. Our remote-first model means you can work from any of the following locations: Boise, Chicago, Dallas, Denver, Phoenix, Las Vegas, Salt Lake City, Seattle, or Portland. We celebrate diversity, champion work‑life balance, and encourage creative problem‑solving.

Key cultural highlights include:

• Weekly virtual coffee chats to foster community across the team.
• Quarterly “Innovation Days” where employees pitch new ideas to improve fundraising or patient support.
• Annual volunteer days that allow you to give back to local communities.
• Transparent communication from leadership, ensuring everyone understands the organization’s vision and progress.

Compensation & Benefits

We offer a competitive salary range of $58,240 – $62,400 per year, commensurate with experience. In addition to base pay, you’ll receive:

• Generous paid time off (PTO) and holiday schedule.
• 401(k) retirement plan with company match.
• Health, dental, and vision insurance options.
• Professional development stipend for courses, certifications, or conferences.
• Flexible work schedule and remote work stipend.
• Employee wellness program and mental health resources.

How to Apply

If you’re ready to bring your fundraising expertise to a mission that matters, we encourage you to apply today. Submit your resume, a cover letter detailing your fundraising successes, and any relevant metrics or case studies that showcase your impact.

Join brighthush and help us add more than one million years of life to patients worldwide. Together, we can transform hope into reality.