Part‑Time Remote Customer Support Agent – Earn Uncapped Commission, Flexible Hours, East Yorkshire – Join brighthush

About brighthush

brighthush is a trailblazer in the sports, leisure, and lifestyle awards sector, boasting a legacy of over 45 years in delivering top‑tier trophies, medals, and recognition products across the United Kingdom. With a robust online platform that merges cutting‑edge technology with a personal touch, brighthush has become the go‑to destination for leagues, clubs, teams, and corporate organisations seeking high‑quality awards that inspire and motivate. Our commitment to excellence is reflected in our expansive catalogue of more than 15,000 award designs, each available for custom engraving and shipped within four working days.

Why brighthush?

At brighthush, we believe that success is built on passion, innovation, and the relentless pursuit of customer delight. Our culture is rooted in collaboration, continuous learning, and a shared vision of celebrating achievement at every level. Whether you’re a seasoned sales professional or just starting your career, brighthush offers a dynamic environment where your contributions are recognised, your growth is nurtured, and your potential is limitless.

Role Overview

We are seeking a motivated, customer‑centric Part‑Time Remote Customer Support Agent to join our expanding team. This role is ideal for individuals who thrive in a flexible, home‑based setting and are eager to earn a substantial, uncapped commission by driving sales and fostering lasting relationships with our diverse client base.

Key Responsibilities

• Lead Generation & Qualification: Identify and engage potential customers through targeted outreach, social media, and referral networks.
• Territory Management: Own a defined geographic area, ensuring consistent coverage and follow‑up on all leads.
• Customer Journey Support: Guide prospects from initial inquiry to final purchase, providing expert product knowledge and personalised recommendations.
• Brand Advocacy: Act as the voice of brighthush in your region, gathering market insights, customer feedback, and competitor intelligence.
• Value‑Based Selling: Communicate the unique benefits of our award solutions, highlighting quality, speed, and exceptional service.
• Target Achievement: Consistently meet or exceed monthly sales targets and commission thresholds.
• Data Management: Maintain accurate records in our cloud‑based CRM, ensuring all interactions are logged and follow‑ups scheduled.

Essential Qualifications

• High school diploma or equivalent; a bachelor’s degree is a plus.
• Strong interpersonal skills with a confident, personable demeanor.
• Proficiency in using web‑based tools, email, and virtual communication platforms.
• Self‑motivated, disciplined, and organized with the ability to manage time effectively in a remote setting.
• Basic understanding of sports, leisure, or lifestyle products is advantageous.
• Reliable internet connection, a dedicated workspace, and a functional telephone.

Preferred Qualifications

• Previous experience in sales, customer support, or a related field.
• Knowledge of CRM systems (e.g., HubSpot, Salesforce) and cloud‑based collaboration tools.
• Experience with commission‑based compensation structures.
• Fluency in multiple languages or a passion for community engagement.

Skills & Competencies

• Communication: Clear, concise, and persuasive verbal and written communication.
• Problem‑Solving: Ability to address customer concerns swiftly and creatively.
• Adaptability: Comfortable navigating evolving product lines and market trends.
• Team Collaboration: Willingness to share insights and support colleagues across regions.
• Tech Savvy: Comfortable learning new software and troubleshooting basic technical issues.

Career Growth & Learning Opportunities

At brighthush, we invest heavily in the professional development of our team. As a Customer Support Agent, you will have access to:

• Comprehensive onboarding and ongoing training modules covering product knowledge, sales techniques, and customer service best practices.
• Mentorship from senior sales leaders and cross‑functional experts.
• Regular performance reviews with clear pathways to higher‑level roles such as Account Manager, Territory Manager, or Sales Director.
• Opportunities to attend industry conferences, webinars, and workshops.
• Access to a knowledge hub with the latest market research, competitor analysis, and industry trends.

Work Environment & Culture

brighthush champions a flexible, inclusive, and supportive work culture. As a remote employee, you will enjoy:

• Full autonomy over your schedule, allowing you to balance work and personal commitments.
• Regular virtual team meetings, social events, and community initiatives.
• A culture that values innovation, creativity, and continuous improvement.
• Recognition programs that celebrate achievements and milestones.

Compensation & Perks

We offer a competitive, commission‑only structure with no cap, meaning your earning potential is directly tied to your performance. In addition to your base commission, you will receive:

• Commission paid on retained business, ensuring long‑term rewards.
• Uncapped commission opportunities for high performers.
• Performance‑based bonus schemes after six months of successful sales.
• Full training and support to equip you for success.
• Access to a cloud‑based software suite that allows you to work from anywhere at any time.
• Flexible working hours and the freedom to choose your workload.

How to Apply

Ready to take the next step in your career and join a forward‑thinking, award‑centric organisation? Click the link below to submit your application and start your journey with brighthush today.

Apply to this job

Join brighthush – Where Passion Meets Performance

At brighthush, we’re not just selling trophies; we’re celebrating achievements, building communities, and creating lasting memories. If you’re driven, customer‑focused, and eager to earn a substantial income while working from the comfort of your home, we want to hear from you. Apply now and become part of a team that values excellence, innovation, and the power of recognition.