[Remote] Account Executive - Central Region US (Remote)

Note: The job is a remote job and is open to candidates in USA. Harmony is hiring an Account Executive to own the full sales cycle for its AI automation platform. The role builds pipeline, manages sales with IT, HR, and Operations stakeholders, and communicates customer and market feedback to the product and go-to-market teams.

Responsibilities

• Own the full sales cycle end to end - from prospecting and discovery through demo, negotiation, and close - carrying a quota
• Run multi-threaded sales cycles with IT, HR, and Operations stakeholders, from individual practitioners up to VP and C-suite buyers
• Develop deep understanding of prospects’ ITSM workflows and pain points, and translate our AI automation capabilities into clear, quantified business value
• Build and manage your own pipeline through outbound prospecting, inbound follow-up, and partnerships - you won’t wait for leads to come to you
• Maintain accurate pipeline hygiene and forecasting in the CRM, and report on activity, conversion, and revenue against targets
• Act as the voice of the customer internally, share market and competitive feedback that directly influences product roadmap and positioning
• Help define and refine the sales playbook, messaging, and processes as one of the founding members of the go-to-market team

Skills

• 5+ years of quota-carrying, closing experience in B2B SaaS sales, with a consistent track record of meeting or exceeding targets
• Experience owning full-cycle sales - prospecting through close - for technical or platform products sold to business and technical buyers
• Proven ability to run multi-stakeholder sales cycles and to communicate credibly with both practitioners and executives
• Strong discovery, presentation, negotiation, and storytelling skills, with the ability to translate technical capabilities into business outcomes
• High-agency, self-directed operator who thrives in an unstructured, fast-changing early-stage environment and is comfortable building process rather than inheriting it
• Disciplined with CRM and sales tooling (e.g., Salesforce), including modern AI tools/techniques, and rigorous about pipeline management and forecasting
• Experience selling ITSM, IT operations, observability, security, or workflow/process automation software
• Working knowledge of AI and automation categories - specific familiarity with AI agents, LLM-based automation, or how AI is applied to IT workflows is a strong plus
• Prior experience as an early or founding sales hire at a seed to Series B startup, helping establish the go-to-market motion
• History of top performance - President's Club, top-decile ranking, or rapid promotion
• Familiarity selling into IT, DevOps, or IT support organizations and navigating their buying and evaluation processes
• Experience with modern sales engagement and prospecting tools (e.g., Gong, Nooks)

Benefits

• Equity
• Comprehensive medical, dental, and vision coverage
• 401(k), with company matching
• Top-tier in-office gear or a stipend for home office (for remote employees)

Company Overview