Remote Position
[Remote] CNC Field Service Engineer - Western Region
🌍 Remote · United States
💼 Full-time
Note: The job is a remote job and is open to candidates in USA. DN Solutions America is hiring a CNC Field Service Engineer to install, repair, upgrade, and support CNC machining equipment and related systems. The role provides post-sales technical and operational support to clients, troubleshoots equipment issues, and advises management and factory engineers on performance and improvements.
Responsibilities
- Responsible for post-sales support to clients. You will provide technical and operational training, test, adjust, troubleshoot, repair, rebuild, and install CNC (Computer Numerical Control) machining equipment, peripherals, and upgrades
- Plans and coordinates activities concerned with installing, repairing, and upgrading equipment, investigating, and resolving customer reports of technical problems with equipment, and eliminating future operational or service difficulties by performing the following duties
- Work both independently and as a member of a team coordinating work activities and priorities
- Examine machinery, components, and work orders and converse with equipment Operators to detect equipment problems and to ascertain whether mechanical or human errors contributed to the problems
- Analyze all available information to determine root causes and recommend/complete repairs, upgrades, or other corrective actions
- Advise management and factory engineers regarding equipment defects, customer satisfaction, product performance, and suggestions for product improvement
Skills
- We will consider entry-level, mid-level, and more experienced engineers
- Bachelor's degree in engineering (electrical, mechanical, or engineering technology)
- Minimum of 2 years working experience in a Machine Tool Company
- Knowledge of Fanuc Machines and CNC engines
- Understand PLC systems and diagrams
- Ability to operate forklift truck and manual lifting equipment
- MS Office
Benefits
- Fully remote
- 401(k)
- Health, Vision and Dental Insurance
- Life Insurance and Short-Term Disability
- Paid Time-Off including vacation, sick time and Holidays
- Employee Referral Program
Company Overview