Remote Data Entry Specialist – Claims Coordination & Administrative Support – Join brighthush

About brighthush and the Opportunity

At brighthush, we are redefining the way claims are managed in the modern, digital age. Our mission is to empower individuals and businesses by delivering fast, accurate, and compassionate claims solutions that make a real difference in people’s lives. We believe that the heart of our success lies in the people who power our operations, and that’s why we’re looking for a dedicated Remote Data Entry Specialist to join our dynamic claims coordination team.

As a Remote Data Entry Specialist, you will be the backbone of our claims processing workflow, ensuring that every claim is captured accurately, reviewed meticulously, and reported efficiently. You’ll work from the comfort of your own home, with all the tools and support you need to thrive. Whether you’re a seasoned data professional or just starting your career, this role offers a chance to grow, learn, and make a tangible impact.

Key Responsibilities

• Data Capture & Management: Enter claims information into our state‑of‑the‑art claims management system with precision and speed.
• Quality Assurance: Review and verify the accuracy of data entries, ensuring compliance with internal standards and regulatory requirements.
• Invoice Verification: Scrutinize invoices for correctness, flag discrepancies, and coordinate with vendors or internal teams to resolve issues.
• Missing Information Follow‑Up: Identify gaps in claim data, proactively reach out to claimants or stakeholders, and secure the necessary information to move claims forward.
• Reporting & Analytics: Compile daily, weekly, and monthly reports from the claims system, providing actionable insights to senior management.
• Process Improvement: Suggest and implement enhancements to data entry workflows, aiming to increase efficiency and reduce error rates.
• Collaboration: Work closely with the claims coordination team, customer service representatives, and IT support to resolve data-related challenges.
• Compliance & Security: Adhere to all data protection policies, ensuring confidentiality and integrity of sensitive claim information.

Essential Qualifications

• High school diploma or equivalent.
• Minimum of 6 months to 1 year of experience in data entry, administrative support, or a related field.
• Proficient computer skills, including familiarity with Microsoft Office Suite (Word, Excel, Outlook) and data entry software.
• Typing speed of at least 45 words per minute with a high degree of accuracy.
• Strong attention to detail and a commitment to delivering error‑free work.
• Excellent written and verbal communication skills.
• Ability to work independently, manage time effectively, and meet tight deadlines.
• Legal capacity to enter into a contract (18 years of age or older).
• Willingness to undergo a background investigation as a condition of employment.

Preferred Qualifications (Bonus Points)

• Experience with claims management systems or insurance software.
• Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUP, macros).
• Knowledge of insurance terminology and claims processes.
• Previous remote work experience with a proven track record of self‑discipline.
• Certification in data entry or administrative support.

Skills & Competencies for Success

• Analytical Thinking: Ability to interpret data, spot trends, and identify anomalies quickly.
• Problem‑Solving: Resourceful approach to resolving data discrepancies and workflow bottlenecks.
• Time Management: Prioritize tasks effectively in a fast‑paced environment.
• Adaptability: Comfortable with evolving processes and new technologies.
• Team Player: Collaborate seamlessly with cross‑functional teams, even when working remotely.
• Integrity: Uphold confidentiality and ethical standards in handling sensitive information.

Career Growth & Learning Opportunities

At brighthush, we’re committed to your professional development. As a Remote Data Entry Specialist, you’ll have access to:

• Comprehensive onboarding and continuous training programs covering claims processes, software tools, and industry best practices.
• Mentorship from experienced claims analysts and senior managers.
• Clear career pathways: from Data Entry Specialist to Claims Analyst, Claims Coordinator, or even Project Lead roles.
• Regular performance reviews with actionable feedback and goal‑setting.
• Opportunities to lead process improvement projects and contribute to strategic initiatives.

Work Environment & Company Culture

Working remotely from the comfort of your own home, you’ll enjoy:

• Flexible work hours that accommodate your personal schedule and peak productivity times.
• A supportive virtual community with weekly team huddles, virtual coffee breaks, and open communication channels.
• Access to a dedicated IT help desk that ensures your equipment and software run smoothly.
• A culture that values transparency, collaboration, and continuous improvement.
• Recognition programs that celebrate milestones, achievements, and innovative ideas.

Compensation, Perks, and Benefits

We offer a competitive salary that reflects your skills and experience. In addition, you’ll enjoy a comprehensive benefits package designed to support your health, well‑being, and financial future:

• Medical, dental, and vision insurance plans.
• Life and accidental death & dismemberment coverage.
• 401(k) retirement plan with company match.
• Employee Stock Purchase Plan (ESPP) to share in our success.
• Educational expense reimbursement for courses, certifications, and continuing education.
• Employee Assistance Program (EAP) for mental health and wellness support.
• Flexible work hours and a fully remote work model.
• Training and development budget for skill enhancement.
• Matching gift program to support your charitable giving.
• Regular wellness challenges, virtual fitness classes, and mindfulness sessions.

Why Join brighthush?

When you become part of the brighthush family, you’re not just filling a role—you’re stepping into a mission to transform claims processing for the better. You’ll:

• Work with cutting‑edge technology that streamlines data capture and analysis.
• Collaborate with a diverse, inclusive team that values every voice.
• Contribute directly to improving customer experiences and outcomes.
• Benefit from a flexible, remote work environment that respects your work‑life balance.
• Grow your career through structured learning, mentorship, and real‑world impact.

Ready to Make an Impact?

If you’re a meticulous, proactive, and tech‑savvy professional ready to take on a pivotal role in our claims coordination team, we want to hear from you. Bring your passion for data accuracy, your commitment to excellence, and your desire to grow with a forward‑thinking organization.

Apply today and start your journey with brighthush—where your work matters, your growth is supported, and your impact is felt.