[Remote] Director of Partnership Operations

Note: The job is a remote job and is open to candidates in USA. BSC Harbor Capital is a capital advisory and placement firm that provides financing solutions to private and growth-oriented companies. The Director of Partnership Operations oversees and improves strategic partnership and capital relationship operations, including partner onboarding, performance tracking, workflows, reporting, and coordination with internal teams and external partners.

Responsibilities

• The Director of Partnership Operations is a full-time, remote role responsible for overseeing and optimizing all operational aspects of strategic partnerships and capital relationships
• This position manages partner onboarding, engagement processes, and performance tracking, ensuring that relationships with investors and lending partners are efficient, compliant, and aligned with firm objectives
• Day-to-day activities include coordinating cross-functional collaboration between advisory, sales, and operations teams, refining workflows and CRM usage, and developing reporting frameworks and dashboards for partnership metrics
• The Director will also identify opportunities to deepen existing relationships, support new business initiatives, and implement best practices that enhance partner experience and deal execution
• This role requires proactive communication with internal stakeholders and external partners to maintain clarity on priorities, deliverables, and timelines

Skills

• Candidates should possess strong Communication skills, including clear written and verbal communication and the ability to present complex information to diverse stakeholders
• Candidates should possess expertise in Strategic Partnerships, with experience building, maintaining, and scaling partner and investor relationships
• Candidates should possess Account Management skills, including managing partner portfolios, tracking performance, and ensuring high levels of partner satisfaction
• Candidates should possess Strategic Planning capabilities, including the ability to design partnership roadmaps, set measurable goals, and align operational processes with business strategy
• Candidates should possess Sales-related skills, such as pipeline management, relationship-based selling, and supporting capital-raising and business development activities
• Relevant qualifications include experience in financial services, capital markets, or investment advisory; familiarity with CRM and reporting tools; and strong analytical and problem-solving abilities
• Demonstrated ability to work independently in a remote environment, collaborate across teams, and manage multiple priorities with attention to detail
• A bachelor's degree in Business, Finance, Economics, or a related field is preferred
• Advanced degrees or professional certifications (e.g., CFA, MBA) are a plus

Benefits

• Remote role

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