Remote Position

[Remote] Director of Product Design

🌍 Remote · United States 💼 Full-time

Note: The job is a remote job and is open to candidates in USA. Ethos is hiring a Director of Product Design to lead design for its core business and emerging businesses, improving the customer journey from landing page through policy activation and shaping new product experiences. The role combines design strategy, team leadership, and hands-on product design in collaboration with Product, Engineering, Research, Marketing, and Brand.

Responsibilities

  • Lead design for the core conversion funnel — covering landing experiences, application flows, underwriting, checkout, onboarding, and policy management
  • Lead, mentor, and grow a small but mighty team of product designers
  • Collaborate cross-functionally with Product, Engineering, Research, Marketing, and Brand to deliver cohesive experiences that delight users and align with key business outcomes such as conversion and retention
  • Raise the bar for the design practice across: design systems and craft, accessibility,decision-making discipline, experimentation, storytelling, leverage of research and data
  • Partner with adjacent design functions, such as Performance Creative and Brand, to create a consistent, connected user journey across growth and product surfaces
  • Contribute to create an environment of excellence and growth where team members can do their best work and grow professionally and personally

Skills

  • 10+ years of product design (UX) experience, including several years leading multi-person design teams
  • Proven ability to design for complex, decision-heavy user journeys in b2c journeys.  industries like fintech, healthtech, or insurtech
  • Strong understanding of conversion optimization, user motivation, and behavior design principles
  • Demonstrated experience turning ambiguity into clarity — structuring complex information and simplifying it into elegant, actionable flows
  • Skilled at team and stakeholder communication — you make design rationale clear, measurable, and compelling
  • A track record of positive impact to product quality and design culture
  • A portfolio showcasing strong visual, interaction design, and storytelling craft alongside compelling impact delivered for past businesses and their customers

Benefits

  • Remote US

Company Overview

  • Ethos (Nasdaq: $LIFE) makes getting life insurance instant and easy. It was founded in 2016, and is headquartered in Austin, Texas, USA, with a workforce of 501-1000 employees. Its website is http://www.ethos.com.
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