[Remote] Divisional Sales Director, West Coast Job Details | Pandora

Note: The job is a remote job and is open to candidates in USA. Pandora is the world’s largest jewellery brand, and they are seeking a Divisional Sales Director for the West Coast. This role is responsible for driving performance and growth across various sales channels while leading and developing a high-performing team.

Responsibilities

• Deliver consistent revenue growth, profitability, and commercial KPI improvement across the division
• Strengthen field execution discipline through clear operating rhythms, store visit standards, follow-up, and accountability
• Improve customer experience, conversion, labor productivity, brand standards, and operational consistency across channels
• Build, coach, and retain a high-performing team of Divisional Sales Managers and field leaders
• Create strong partnerships with department store teams, wholesale partners, and cross-functional teams to unlock growth and solve business challenges
• Lead with an enterprise mindset, balancing short-term performance with long-term brand health, talent development, and sustainable growth
• Set and execute the short- and long-term sales strategy for the West Coast division, aligned to Pandora North America priorities and overall commercial objectives
• Own divisional performance across revenue, profitability, conversion, traffic, labor productivity, inventory execution, brand standards, operational standards, and customer experience
• Translate data, field observations, and market trends into focused business plans that improve performance and create scalable best practices
• Coach and develop Divisional Sales Managers to lead with clarity, accountability, commercial discipline, and strong store-level execution
• Maintain a strong field presence through regular market visits, store visits, partner meetings, and leadership coaching in the field
• Recruit, develop, and retain top field talent, strengthening succession plans and elevating leadership capability across the division
• Partner with wholesale retailers and key accounts to drive profitable growth, brand consistency, and strong partner engagement
• Collaborate cross-functionally with merchandising, marketing, wholesale, finance, HR, training, retail operations, loss prevention, and supply chain to remove barriers and improve execution
• Contribute to strategic initiatives such as new store openings, acquisitions, commercial transformation, customer engagement programs, and other growth priorities
• Role model Pandora’s leadership behaviors, creating a culture that is performance-driven, inclusive, collaborative, and grounded in mutual respect

Skills

• Bachelor's degree in Business, Marketing, Retail Management, or a related field; equivalent experience will also be considered
• 15+ years of progressive multi-store, multi-region, or divisional leadership experience in retail, wholesale, or consumer-facing commercial environments
• Demonstrated success leading both owned retail and wholesale, department stores, or partner-operated business models
• Strong commercial acumen with experience managing revenue, profitability, labor productivity, inventory, and key performance indicators
• Proven ability to diagnose business trends, identify root causes, and convert insights into clear action plans that improve results
• A strong talent mindset with demonstrated ability to coach, develop, retain, and succession-plan high-performing leaders
• Excellent relationship-building and influencing skills across field teams, senior leaders, franchise owners, wholesale partners, and cross-functional stakeholders
• Strong communication skills with the ability to simplify complexity, create alignment, and motivate teams around priorities
• Comfort operating with ambiguity, leading through change, and balancing strategic thinking with hands-on execution
• High accountability, resilience, and a performance-driven mindset grounded in care, collaboration, and respect
• Proficiency in Microsoft Office applications and comfort using data, reporting, and business intelligence tools to guide decisions
• Ability to travel up to 80%, including weekly market visits and field leadership touchpoints

Benefits

• Robust compensation package, including base salary, bonus opportunity, and a 401(k) plan
• Medical
• Dental
• Vision
• Short- and long-term disability
• Basic life and AD&D
• Anniversary gift cards
• Recognition programs
• Product discounts
• Learning and development programs
• Continuous feedback
• LinkedIn Learning
• Tuition reimbursement
• PTO package that includes vacation
• PTO package that includes personal time
• PTO package that includes sick time
• Celebration days
• Paid holidays

Company Overview