[Remote] SA39P3 Sales Tech Product Consultant

Note: The job is a remote job and is open to candidates in USA. CAS is seeking a Sales Tech Product Consultant to support sales staff and customers worldwide with pre- and post-sale technical training and product consulting. The role identifies opportunities to grow and retain customer business and prepares and delivers instructional materials through customer meetings, conferences, and online product sessions.

Responsibilities

• Providing technical product demonstrations and training for customers and internal staff
• Development and design of customized training materials to meet customer needs and highlight product features by explaining and demonstrating search techniques using tailored examples
• Creation and delivery of technical instructions and demonstrations for pre-and post-sale support, workshops, user meetings, technical conferences, and remote or in-person customer meetings
• Evaluation of customer information needs and matching them to appropriate products and services in close collaboration with sales
• Gathering customer feedback on products, services, or policies and communicating this information to internal partners such as product development and sales

Skills

• A foundational understanding of chemistry with a bachelor's degree in natural science
• Experience supporting science-related solutions with a strong capacity to articulate application-specific value propositions to address user pain points
• Full fluency in English and in the language of your supporting customers
• Strong presentation skills and ability to communicate and answer questions about product content and relevant scientific information
• Ability to quickly understand a subject area outside of our comfort zone, Analytical Methods and formulas are products where we have to quickly get an understanding of the science and indexing practices and then develop a search strategy that is relevant for a customer training or prospect demonstration
• A Fast Learner
• Candidates for this position must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• Advanced degree preferred
• Preferred: experience with scientific information solutions such as SciFinder and STN; experience in working with patent information; experience with the drug discovery process

Benefits

• Remote position
• Generous vacation plan
• Medical insurance
• Dental insurance
• Vision insurance
• Employee savings plans
• Retirement plans

Company Overview