[Remote] Senior Manager, IT - Software Engineering & Development

Note: The job is a remote job and is open to candidates in USA. Builders FirstSource is hiring a Senior Manager to lead the IT teams and technology portfolio supporting OTC Sales Execution, OMS+, and related sales applications and integrations. The role owns solution strategy, engineering and application delivery, service reliability, and business outcomes across quote-to-order and connected customer and sales experiences.

Responsibilities

• Lead managers and professional staff responsible for OTC Sales Execution, OMS+, and integrations supporting OMNI, myBLDR, AppWright, Salesforce, Install, SAP S/4HANA, and related applications
• Own the solution strategy, system design, configuration approach, technical roadmap, lifecycle, and service model for the assigned application portfolio
• Partner with business leaders to align processes, controls, and technology solutions with strategic priorities, operational needs, and customer outcomes
• Translate business requirements into complete, testable, scalable, secure, supportable, and integrated solutions
• Direct solution delivery from requirements and design through development, integration, testing, deployment, hypercare, and transition to support
• Establish and enforce architecture, integration, engineering, security, testing, documentation, and release-management standards across internal and partner teams
• Coordinate application dependencies and data flows across SAP S/4HANA, OMS+, OMNI, myBLDR, AppWright, Salesforce, middleware, master data, and downstream systems
• Jointly prioritize and sequence enhancements, defects, technical debt, and change requests based on business value, customer impact, risk, urgency, dependencies, and available capacity
• Manage application backlogs, release plans, development capacity, resource allocation, delivery commitments, and cross-workstream dependencies
• Jointly confirm business and technology readiness, including testing completion, cutover planning, communications, training, support preparedness, and deployment approval
• Ensure delivered capabilities meet approved business objectives, process requirements, controls, customer expectations, and performance outcomes
• Own application stability, service performance, supportability, resilience, technical debt, incident management, problem resolution, and continuous improvement
• Lead the resolution and escalation of complex process, system, integration, data, vendor, and operational issues affecting business outcomes
• Balance modernization with effective use of existing platforms and integrations, clearly communicating technical trade-offs, risks, investment needs, and sequencing recommendations
• Coordinate delivery across BFS teams, system integrators, application management services providers, software vendors, and other technology partners
• Partner with business leaders to shape roadmaps, business cases, investment priorities, adoption plans, and long-term capability strategies
• Develop and maintain technical training content for new functionality and provide complete solution information to Business Enablement and Organizational Change Management teams for training delivery
• Define and monitor delivery, adoption, quality, stability, customer, operational, capacity, vendor, and financial measures; address gaps and drive measurable improvement
• Communicate portfolio performance, roadmaps, dependencies, risks, decisions, and investment recommendations to executive, business, and technical stakeholders
• Manage portfolio budgets, contracts, staffing, capacity, vendor performance, and resource allocation in alignment with organizational priorities
• Build a high-performing team through clear accountability, coaching, succession planning, skills development, recognition, and timely performance management

Skills

• Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or a related field; or an equivalent combination of education and experience
• 10+ years of progressive experience in software engineering, application development, enterprise applications, integrations, or technology delivery
• Experience leading managers and professional teams accountable for multiple related applications or engineering capabilities
• Experience managing application strategy, roadmaps, budgets, capacity, delivery, operations, vendors, and service performance
• Experience delivering and supporting integrated order management, sales execution, CRM, digital commerce, ERP, or other business-critical enterprise solutions
• Experience with application and integration architecture, APIs, middleware, data flows, security, testing, release management, and production support
• Strong business acumen, financial management, stakeholder influence, communication, problem-solving, and talent-development skills
• Experience with SAP S/4HANA Sales and Distribution and integrations supporting customer, product, pricing, quote, order, invoice, and status data
• Experience with enterprise integration technologies such as MuleSoft, SAP Integration Suite, SAP BTP, APIs, event-driven integration, IDocs, REST, SOAP, or OData
• Experience leading enterprise transformation, platform modernization, deployment, cutover, hypercare, and adoption across distributed business locations
• Relevant leadership or technical certification in Agile, cloud, integration, SAP, Salesforce, IT service management, or software engineering is preferred

Benefits

• Eligible to earn an annual bonus, subject to changes in plan design and documents and in accordance with applicable law; eligibility and amount vary based on overall company success, thresholds met, and other terms and conditions of the Company’s active bonus policy for the respective year.
• Eligible for medical, dental, vision, and disability insurance plans.
• 401(k) retirement savings plan.
• PTO, including paid sick time.
• 8 paid holidays per year for salaried and hourly team members.
• Professional development through the latest training, tools, and technologies.

Company Overview

Company H1B Sponsorship