[Remote] Senior Solutions Architect, Pre-Sales (Banner or Colleague Exp Required) | Remote

Note: The job is a remote job and is open to candidates in USA. Ellucian is seeking a Senior Solutions Architect to lead functional design and pre-sales engagement for scalable, cloud-based SaaS solutions in higher education. The role partners with sales teams, institutional stakeholders, and technical and delivery leaders to assess solution fit, develop recommendations, communicate business value, and support successful implementation transitions.

Responsibilities

• Functional Solutions Architecture: Translate institutional goals and business requirements into functional solution designs that define recommended capabilities, scope, assumptions, and dependencies
• Pre-Sales Engagement: Partner with Sales to lead customer discovery workshops, support RFP responses, and deliver solution presentations and demonstrations that communicate business value
• Solution Fit & Gap Analysis: Assess customer requirements against Ellucian Student ecosystem capabilities to identify functional gaps, evaluate alternatives, and recommend practical approaches that address institutional needs
• Ellucian Functional Expertise: Leverage deep knowledge of Banner and/or Colleague, SIS/ERP business processes, and Ellucian platform capabilities to develop accurate customer-facing solution documentation and deliverables
• SaaS Solution Design & Technical Alignment: Define functional requirements for SaaS workflows, user experiences, extensions, and integrations while partnering with technical architects to validate feasibility and implementation considerations
• Cross-Functional Leadership & Mentorship: Collaborate across Sales, Product, Delivery, and Engineering to lead multiple complex solution workstreams, mentor less-experienced architects, and ensure a seamless transition from pre-sales solution design into implementation

Skills

• 8+ years of progressive experience with Ellucian functional capabilities, including 4+ years in a senior or principal consulting role
• Experience in solutions architecture, pre-sales, or a comparable customer-facing functional role is an advantage
• Strong understanding of Higher Education institutional processes and the Ellucian Student ecosystem, with the ability to connect functional capabilities to customer objectives, operating models, and desired outcomes
• Demonstrated success leading discovery sessions, functional workshops, executive briefings, and solution design presentations, with the ability to explain complex functional concepts and business outcomes clearly to diverse audiences
• Demonstrated ability to assess complex institutional requirements, identify functional dependencies and trade-offs, and develop practical solution recommendations that balance customer objectives with product capabilities and implementation considerations
• Working understanding of enterprise SaaS platforms, integrations, APIs, extensions, identity and access considerations, and data flows sufficient to collaborate effectively with technical specialists
• Familiarity with AI applications in Higher Education and AI-assisted tools for solution design, with awareness of security, privacy, governance, and responsible AI usage
• Demonstrated ability to operate independently, exercise sound judgment, influence stakeholders without direct authority, and build alignment across diverse teams while navigating complex customer engagements and competing priorities
• Deep functional experience with Banner and/or Colleague is preferred
• Experience supporting institutional transformation initiatives, cross-product solution design, or complex multi-system environments involving Ellucian and third-party applications

Benefits

• Comprehensive health coverage: medical, dental, and vision
• Flexible time off
• Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
• 401k w/ match & BrightPlan - to help you save for the future
• Parental Leave
• 5 charitable days to support the community that supports us
• Telemedicine
• Headspace Care (mental health)
• Wellbeats (virtual fitness classes)
• RethinkCare & Wellthy– caregiver support
• Diversity and inclusion programs which provide access to internal employee resource groups
• Employee referral bonuses
• Education Assistance Program
• Professional development opportunities
• Remote work

Company Overview

Company H1B Sponsorship