[Remote] Strategic Business Performance, Central Strategy & Operations

Note: The job is a remote job and is open to candidates in USA. Stripe is hiring for its Strategic Business Performance team within Central Strategy & Operations to create strategic clarity around company performance. The role defines performance metrics, leads interventions to unblock at-risk goals, translates corporate strategy into operational workstreams, and prepares executive-level analyses.

Responsibilities

• Own the "Signal": You will define and maintain the metrics that actually matter for in-year performance. You’ll develop a "morning read" discipline—a curated, high-signal view of the business that drives immediate action, moving far beyond standard dashboarding
• Deep-Dive Interventions: You will lead "surge" projects to diagnose and unblock critical goals at risk. You aren't just identifying problems; you are staying in the arena until the trajectory has measurably changed
• Bridge Product & Strategy: You will translate long-horizon corporate theses into in-year operational reality. You’ll take ambiguous opportunities that cut across product, risk, and marketing and decompose them into structured workstreams
• Synthesize for Leadership: You’ll think ahead of our executive team, preparing CEO/COO-level materials that translate unstructured signals into structured diagnoses they can act on
• Pressure-test our Assumptions: You’ll work closely with Corporate Strategy and Product teams to identify gaps between our external market forces and our internal execution

Skills

• 12+ years of experience in product/data analytics within product organizations or strategic business performance teams at high-growth tech companies
• Experience in Product Strategy, Product Management, or GM-style roles where you owned a P&L or a specific business outcome
• Deeply curious about business models and data, probing into signals, understanding trends and customer usage patterns to uncover novel insights
• A proven track record of directly driving business growth through analytical insights and execution
• Apply AI to enhance decision-making and operational efficiency, know when and how to use the right AI tools to move faster without sacrificing rigor or quality
• Strong product sense and the ability to understand the technical mechanics of how software products are built and scaled
• Experience navigating ambiguous, cross-functional problems and leading high-stakes interventions with senior stakeholders
• Experience facilitating senior leadership/ stakeholder meetings to drive meaningful conversations regarding Stripe's business performance
• Prior experience with fintech products or complex financial systems is a plus, but not required
• Payments ecosystem, or experience in finance or fintech is a plus
• Ability to build trust and partner with senior leaders and CXOs
• Technical proficiency in SQL / Python / R and data analysis; ability to self-serve and perform independent deep-dives into complex datasets
• Experience driving creative solutions with and effectively informing the roadmap of cross-functional teams
• Ability to understand the implications of Stripe ships such as product features, policy changes, and marketing outreach on the user experience and resulting support experience

Company Overview

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