Seasoned Dental Insurance & Prior Authorization Virtual Assistant – Remote Full‑Time Specialist Supporting Pediatric Dental Practice at brighthush – Claims, Eligibility & Workflow Optimization Expert

About brighthush

brighthush is a forward‑thinking, technology‑driven partner that empowers dental offices across the United States to streamline operations, elevate patient experience, and accelerate revenue growth. Our mission is simple yet powerful: provide dental teams with the tools, knowledge, and support they need to deliver exceptional care while keeping administrative overhead to a minimum. At brighthush, we celebrate a culture of continuous learning, collaboration, and innovation, and we’re looking for talented individuals who share our passion for excellence in dental practice management.

Why brighthush?

As a remote‑first organization, brighthush values flexibility, autonomy, and professional development. When you join our team, you’ll enjoy:

• Competitive hourly rates that grow with your experience and performance.
• Bi‑weekly pay via a reliable payment platform, ensuring quick and reliable compensation.
• Access to cutting‑edge practice management software and comprehensive training resources.
• A supportive community of dental professionals and virtual assistants.
• Clear pathways to advance into senior VA roles, project management, or practice consulting.

Position Overview

We are seeking an experienced Dental Insurance & Prior Authorization Virtual Assistant to support a thriving pediatric dental practice located in Nevada. This full‑time, remote role requires a detail‑oriented professional who can manage insurance claims, authorizations, and patient eligibility with precision and care.

Key Responsibilities

• Review, process, and resolve rejected or denied dental claims, ensuring timely follow‑up and accurate documentation.
• Submit and track referrals and pre‑authorizations for specialty procedures, coordinating with insurance carriers and the dental team.
• Verify PPO dental insurance coverage for scheduled patients, confirming eligibility, benefits, and out‑of‑pocket responsibilities.
• Maintain up‑to‑date insurance records and documentation in the practice’s electronic medical record (EMR) system.
• Communicate professionally with insurance companies, patients, and internal staff to clarify coverage and resolve issues.
• Collaborate with the dental team to ensure seamless patient flow and billing accuracy.
• Adhere to HIPAA regulations and use a HIPAA‑compliant virtual desktop environment.
• Utilize time‑tracking and productivity monitoring tools to maintain high efficiency.
• Participate in regular training sessions and process improvement meetings.

Essential Qualifications

• Minimum of 2 years’ experience in dental insurance processing, prior authorization, or a related virtual assistant role.
• Proficiency with claims, referrals, pre‑authorizations, and PPO verification workflows.
• Strong written and verbal communication skills in English, with an eye for detail and accuracy.
• Experience with brighthush’s platform is highly preferred.
• Familiarity with brighthush’s tools and/or other practice management systems is a plus.
• Background in pediatric dentistry is an advantage, but not mandatory.
• Comfortable using virtual desktop infrastructure and remote collaboration tools.
• Self‑motivated, organized, and able to manage multiple priorities in a fast‑paced environment.

Preferred Qualifications

• Knowledge of dental billing codes and insurance reimbursement processes.
• Experience working with dental practices in the Nevada market.
• Previous brighthush experience with a virtual assistant or administrative support role.
• Certification or coursework in healthcare administration or related fields.

Core Skills & Competencies

• Insurance Claims Management
• Prior Authorization & Referral Coordination
• PPO Verification & Eligibility Checks
• HIPAA Compliance & Data Security
• EMR Proficiency (brighthush, other similar systems)
• Time Management & Productivity Tools
• Excellent Interpersonal & Customer Service Skills
• Problem‑Solving & Analytical Thinking
• Adaptability & Continuous Learning

Career Growth & Learning Opportunities

At brighthush, we believe in nurturing talent and providing clear pathways for advancement. As a Dental Insurance & Prior Authorization Virtual Assistant, you will have the chance to:

• Progress to a Senior VA role, overseeing a portfolio of dental practices.
• Transition into a Practice Management Consultant position, advising on workflow optimization and revenue cycle improvements.
• Lead training initiatives for new hires, sharing best practices and industry insights.
• Participate in cross‑functional projects that shape the future of dental practice support.
• Access ongoing professional development courses, webinars, and certifications.

Work Environment & Culture at brighthush

Our remote‑first culture means you can work from anywhere while staying connected to a vibrant, collaborative team. We foster:

• Transparent communication through weekly virtual huddles and real‑time chat channels.
• Recognition programs that celebrate individual and team achievements.
• A culture of experimentation where new ideas are welcomed and tested.
• Regular virtual social events, from trivia nights to wellness challenges.
• Mentorship opportunities with senior leaders who are passionate about your growth.

Compensation, Perks, and Benefits

While specific figures may vary based on experience, you can expect:

• Competitive hourly rates that increase with performance and tenure.
• Bi‑weekly direct deposit for consistent cash flow.
• Access to a comprehensive benefits package, including health, dental, and vision insurance options for eligible employees.
• Paid time off and flexible scheduling to support work‑life balance.
• Professional development stipend for courses, certifications, and conferences.
• Employee wellness program featuring virtual fitness classes and mental health resources.
• Technology stipend to ensure you have the best tools for remote work.

How to Apply

Ready to join a team that values expertise, innovation, and patient care? Click the link below to submit your application and take the next step in your career with brighthush.

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