Senior Customer Business Manager – Strategic Account Leadership & Growth at brighthush

About brighthush

brighthush is a global leader in the consumer packaged goods (CPG) industry, renowned for delivering high‑quality, innovative products that bring people together. With a heritage of excellence spanning decades, brighthush has built a portfolio of beloved brands that resonate across cultures and markets. Our mission is simple yet powerful: to create moments of joy and connection through everyday products that people trust and love.

At brighthush, we believe that our people are our greatest asset. We invest in continuous learning, foster a culture of collaboration, and empower our teams to take ownership of their work. Whether you’re just starting your career or looking to elevate your expertise, brighthush offers a dynamic environment where purpose meets opportunity.

Role Overview

As a Senior Customer Business Manager, you will be the strategic partner for our key retail, wholesale, and indirect accounts. You will own the end‑to‑end customer experience, driving growth, profitability, and brand equity across a diverse portfolio of brighthush products. This fully remote role is ideal for a results‑oriented professional who thrives in a fast‑paced, data‑driven environment and enjoys building lasting relationships with top‑tier customers.

Key Responsibilities

• Develop and nurture strategic relationships with assigned retail, wholesale, and indirect accounts, including major partners such as UNFI Conventional, Cub Foods, Redners, Skogen’s, AdMax, and other designated distributors.
• Own the sales pipeline and achieve targeted revenue and profitability goals by leveraging market insights, competitive intelligence, and deep customer understanding.
• Collaborate cross‑functionally with Sales Planning, Revenue Growth Management (RGM), Marketing, and Operations to design and execute integrated sales plans, promotional strategies, assortment optimization, and new product launches.
• Partner with RGM to optimize trade spend, manage trade management systems, and evaluate the return on promotional investments.
• Set performance benchmarks, monitor execution, and develop tools to hold internal broker teams accountable to corporate sales targets.
• Analyze syndicated market data (Circana, IRI, CRISP) and customer portal metrics to uncover consumer insights, track trends, and apply category management principles that drive shelf share and distribution.
• Report on sales performance, identify gaps, and proactively seek organizational support to overcome challenges.
• Facilitate cross‑functional discussions between customer supply chain teams and internal operations to optimize forecasting, order fulfillment, and service levels.
• Represent brighthush at regional trade shows and industry events, maximizing sales opportunities and reinforcing our brand presence.

Essential Qualifications

• Bachelor’s degree in Business, Marketing, or a related field (preferred).
• Minimum of 5 years of sales and sales management experience within the CPG/food industry.
• Proven track record in direct sales and managing broker/distributor networks.
• Experience managing key accounts such as UNFI Conventional, Cub Foods, Redners, Skogen’s, AdMax, and similar partners.
• Strong analytical, negotiation, and personal selling skills.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and data analysis tools.
• Excellent written and verbal communication skills, with the ability to collaborate effectively across teams.
• Self‑motivated, highly organized, and capable of prioritizing tasks in a dynamic environment.
• Willingness to travel and flex schedule to meet customer needs.

Preferred Qualifications

• Background in Category Management, Omnichannel Marketing, or experience with syndicated data platforms (Circana, IRI).
• Experience working in a fast‑paced or entrepreneurial company setting.
• Knowledge of trade management systems and promotional ROI analysis.
• Experience in the dairy or beverage segment (highly valued).

Skills & Competencies

• Strategic Thinking – Ability to translate market trends into actionable growth plans.
• Relationship Management – Building trust and influence with key stakeholders.
• Data‑Driven Decision Making – Proficiency in interpreting market data to guide strategy.
• Project Management – Leading cross‑functional initiatives from concept to execution.
• Communication – Clear, concise, and persuasive communication across all levels.
• Adaptability – Thriving in a rapidly changing environment and managing multiple priorities.

Career Growth & Development

At brighthush, we are committed to your professional journey. As a Senior Customer Business Manager, you will:

• Gain exposure to senior leadership and strategic decision‑making processes.
• Lead high‑impact projects that shape the future of our brand portfolio.
• Access continuous learning opportunities, including leadership development programs, industry conferences, and cross‑functional training.
• Progress into senior sales leadership roles, such as Director of Customer Strategy or Vice President of Sales.

Work Environment & Culture

brighthush values a culture of inclusion, innovation, and accountability. Our remote work model empowers you to balance professional and personal commitments while staying connected to a vibrant, collaborative team. We celebrate diversity, encourage open dialogue, and reward creativity and results.

Compensation & Benefits

Competitive base salary ranging from $100,000 to $115,000 annually, complemented by a performance‑based bonus structure. Additional benefits include:

• Comprehensive health, dental, and vision insurance.
• 401(k) plan with company match.
• Generous paid time off and flexible work arrangements.
• Tuition reimbursement and professional development stipend.
• Employee wellness programs and access to mental health resources.
• Employee discount program on brighthush products.

How to Apply

Ready to bring your passion and expertise to brighthush? Submit your application through our careers portal or click the link below to start the process.

Apply to brighthush Today

Closing Statement

At brighthush, we’re not just building a business; we’re building a community of innovators who make a difference every day. If you’re driven by purpose, eager to lead, and ready to shape the future of a leading CPG brand, we want to hear from you. Join us and turn your ambition into impact.