Senior Customer Data Analyst – Master Data Management, Analytics & Continuous Improvement for Global Enterprise Growth

About brighthush and the Data‑Driven Future

At brighthush, we are redefining how businesses harness the power of data to drive customer success, operational excellence, and sustainable growth. Our mission is to create a world where every customer interaction is informed by accurate, timely, and actionable insights. As a global leader in enterprise solutions, we serve a diverse portfolio of industries—from finance and retail to technology and manufacturing—helping them unlock the full potential of their customer data.

Our culture is built on curiosity, collaboration, and a relentless pursuit of quality. We champion a flat organizational structure that encourages open dialogue, rapid experimentation, and continuous learning. Whether you’re a seasoned data professional or an ambitious newcomer, you’ll find a supportive environment that nurtures your career and rewards your contributions.

Why Join brighthush?

• Impactful Work: Your analyses will directly influence product strategy, customer experience, and compliance across multiple regions.
• Career Growth: We offer clear career ladders, mentorship programs, and access to industry conferences.
• Learning & Development: From internal workshops to external certifications, we invest in your professional growth.
• Inclusive Culture: A diverse, inclusive workplace where every voice is heard and valued.
• Competitive Compensation: A comprehensive package that includes base salary, performance bonuses, equity options, and a robust benefits suite.
• Work-Life Balance: Flexible working hours, remote options, and generous paid time off.

Key Responsibilities

As a Senior Customer Data Analyst at brighthush, you will be the guardian of our customer master data ecosystem. Your day-to-day will involve a blend of analytical rigor, cross-functional collaboration, and strategic thinking.

• Maintain and enrich customer master data across ERP, CRM, and other business systems.
• Create, update, validate, and inactivate customer records in line with brighthush policies and regulatory requirements.
• Ensure data accuracy, completeness, and consistency across all systems and geographic regions.
• Conduct regular data quality reviews, identify cleansing opportunities, and implement remediation plans.
• Support customer onboarding processes, verifying documentation and ensuring seamless data capture.
• Collaborate with Sales, Finance, Customer Service, Credit, Tax, Compliance, and IT teams to resolve data issues and streamline workflows.
• Maintain compliance with internal controls, audit requirements, and data governance standards.
• Analyze master data trends, produce actionable insights, and recommend process improvements.
• Assist in system implementations, integrations, migrations, and testing activities related to customer data.
• Contribute to the development of master data procedures, work instructions, and training materials.
• Monitor and resolve master data tickets within agreed service level agreements (SLAs).

Essential Qualifications

• Bachelor’s degree in Data Science, Information Systems, Business Administration, or a related field.
• Minimum of 3–5 years of experience in customer data management, data governance, or a similar role.
• Proven track record of managing large, complex data sets and ensuring data integrity.
• Strong analytical skills with proficiency in SQL, data modeling, and data visualization tools (e.g., Power BI, Tableau).
• Excellent verbal and written communication skills, capable of translating technical findings into business insights.
• Professional, courteous, and tactful approach when interacting with stakeholders at all levels.
• Ability to work effectively in a global corporate environment, managing cross‑border data compliance.
• Advanced English proficiency; additional languages are a distinct advantage.
• Proactive, adaptable, and eager to learn and develop new skills.

Preferred Qualifications

• Experience with data governance frameworks such as DAMA-DMBOK or DCAM.
• Knowledge of GDPR, CCPA, and other global data privacy regulations.
• Familiarity with data quality tools (e.g., Informatica, Talend, Trifacta).
• Experience leading data migration or system integration projects.
• Certifications in data management (e.g., CDMP) or analytics (e.g., Microsoft Certified: Data Analyst Associate).
• Background in a highly regulated industry (finance, healthcare, or telecommunications).

Core Skills & Competencies

• Data Stewardship & Governance
• Data Quality Assurance & Cleansing
• Business Process Analysis
• Stakeholder Management & Collaboration
• Problem Solving & Critical Thinking
• Project Management & Prioritization
• Change Management & Training Delivery
• Technical Proficiency: SQL, Excel, Power BI/ Tableau, data modeling tools
• Regulatory & Compliance Knowledge

Career Growth & Learning Opportunities

At brighthush, we believe that your career path should be as dynamic as the data you manage. As a Senior Customer Data Analyst, you will:

• Progress to a Lead Data Steward or Data Governance Manager role.
• Take on cross‑functional projects that influence product strategy and customer experience.
• Lead initiatives that shape our global data architecture and policy framework.
• Mentor junior analysts and contribute to the development of internal training programs.
• Participate in industry forums, webinars, and conferences to stay ahead of data trends.

Work Environment & Culture at brighthush

Our offices are designed to foster collaboration, creativity, and well‑being. Whether you prefer a hybrid model or full remote work, we provide the tools and support you need to thrive:

• State‑of‑the‑art collaboration platforms (Microsoft Teams, Slack).
• Flexible work hours and remote‑first policies.
• Wellness programs, mental health resources, and regular team retreats.
• Inclusive hiring practices and a commitment to diversity.
• Transparent communication from leadership and open feedback loops.

Compensation, Perks, and Benefits

While specific figures vary by location and experience, brighthush offers a competitive total rewards package that includes:

• Base salary commensurate with market rates.
• Performance‑based bonuses and equity options.
• Comprehensive health, dental, and vision insurance.
• Retirement savings plan with company match.
• Generous paid time off, parental leave, and sabbatical options.
• Continuous learning stipend and access to online courses.
• Employee assistance program and mental health support.
• Annual company‑wide retreats and team‑building events.

How to Apply

If you are passionate about turning data into strategic advantage and want to join a forward‑thinking, globally‑scaling organization, we would love to hear from you. Submit your resume, a cover letter outlining your relevant experience, and any portfolio or case studies that demonstrate your data stewardship expertise.

Ready to make an impact? Click the link below to apply and start your journey with brighthush.