Senior Customer Incentive Plan (CIP) Analyst – Data‑Driven Finance & Incentive Program Management at brighthush

About brighthush

brighthush is a trailblazing health‑tech company that blends cutting‑edge medical science, advanced materials engineering, and data analytics to create transformative solutions for patients and healthcare professionals worldwide. With a legacy of pioneering breakthroughs, brighthush is committed to improving lives by delivering smarter, safer, and more efficient healthcare tools. Our people are at the core of every innovation – we empower a diverse, collaborative team that thrives on curiosity, empathy, and relentless problem‑solving.

Why Join brighthush?

At brighthush, you’ll be part of a mission‑driven organization that values creativity, data‑driven decision making, and a culture of continuous improvement. We offer:

• Remote work flexibility with a global team
• Competitive salary and performance‑based bonuses
• Comprehensive health, dental, and vision coverage
• Generous paid time off, parental leave, and wellness programs
• Professional development budget and access to industry conferences
• Inclusive, supportive environment that celebrates diverse perspectives

Role Overview

As a Senior Customer Incentive Plan (CIP) Analyst, you will be the linchpin that ensures our incentive programs run smoothly, accurately, and in compliance with all policies. You will partner with Sales, Marketing, Finance, Commercial Operations, and IT to manage daily CIP activities, validate accruals, resolve complex transaction issues, and drive continuous improvement initiatives. Your analytical expertise will help uncover trends, mitigate risks, and identify opportunities for process optimization.

Key Responsibilities

• Oversee daily CIP operations, including rebates, Marketing Development Fund (MDF) programs, and other incentive initiatives.
• Validate monthly accruals, ensuring accuracy and timely customer payments.
• Review MDF claims for completeness, documentation, and policy compliance.
• Investigate and resolve transaction, payment, accrual, and system discrepancies, identifying root causes and implementing corrective actions.
• Support CIP process changes and system enhancements, collaborating with cross‑functional teams to ensure seamless transitions.
• Act as the primary CIP point of contact for Sales, Marketing, Finance, Commercial Operations, and IT, providing responsive and reliable support.
• Analyze operational and financial data to identify trends, risks, and improvement opportunities; present findings to stakeholders.
• Maintain and enhance reports, dashboards, and presentations using Excel, Power BI, and other analytical tools.
• Prepare materials and meeting notes for monthly accrual reviews and executive briefings.
• Develop and maintain documentation, SOPs, and compliance guidelines for CIP processes.
• Mentor junior analysts and contribute to knowledge sharing across the finance and operations teams.

Essential Qualifications

• Technical degree (B.S. or higher) in Finance, Accounting, Business Analytics, or a related field.
• Minimum of 3 years’ experience in data analysis, finance, or incentive program management.
• Advanced proficiency in English (written and spoken).
• Strong analytical skills with a proven track record of financial and sales analysis.
• Hands‑on experience with Power BI, SAP, and advanced Excel (VLOOKUP, pivot tables, macros, conditional formulas).
• Excellent presentation skills – able to translate complex data into clear, actionable insights for diverse audiences.

Preferred Qualifications

• Experience with documentation and policy compliance in a regulated environment.
• Familiarity with MDF processes and incentive program structures.
• Continuous improvement mindset – experience with Lean, Six Sigma, or similar methodologies.
• Strong organizational and critical‑thinking abilities.
• Decisive judgment and the ability to work independently with minimal supervision.
• Exceptional communication skills, both written and verbal.

Skills & Competencies

• Data‑driven decision making and problem solving.
• Stakeholder management and cross‑functional collaboration.
• Process mapping and workflow optimization.
• Attention to detail and commitment to accuracy.
• Adaptability in a fast‑paced, evolving environment.
• Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
• Experience with business intelligence tools (Power BI, Tableau, etc.).
• Knowledge of SAP or other ERP systems.

Career Growth & Learning Opportunities

At brighthush, your growth is a priority. As a Senior CIP Analyst, you will:

• Progress to a Lead Analyst or Manager role within the Finance & Incentive Programs team.
• Take on cross‑functional projects that influence product strategy and customer success.
• Participate in leadership development programs and mentorship initiatives.
• Attend industry conferences, webinars, and training sessions to stay ahead of market trends.
• Contribute to the development of new incentive frameworks that shape the future of healthcare financing.

Work Environment & Culture

brighthush fosters a culture of transparency, collaboration, and innovation. Our remote‑first model means you’ll work with a global team of experts who value flexibility and work‑life balance. We celebrate achievements, encourage open dialogue, and provide a supportive environment where every voice matters.

Compensation & Benefits

While specific figures vary by role and location, brighthush offers:

• Competitive base salary aligned with industry standards.
• Performance‑based bonuses tied to individual and company metrics.
• Full health, dental, and vision insurance plans.
• 401(k) or equivalent retirement savings plan with company match.
• Paid time off, sick leave, and parental leave policies.
• Wellness stipend for gym memberships, mental health resources, and wellness apps.
• Professional development stipend for courses, certifications, and conferences.
• Flexible work hours and remote work options.

Location & Travel

Remote – you can work from anywhere in the world. Travel may be required up to 10% of the time for client meetings, conferences, or internal workshops.

How to Apply

Ready to make a tangible impact on healthcare innovation? Submit your resume and cover letter through our careers portal. Highlight your experience with incentive programs, data analysis, and cross‑functional collaboration. We look forward to learning how your expertise can help brighthush continue to transform patient care.

Join brighthush – Where Data Meets Compassion

At brighthush, we believe that every data point tells a story, and every story has the power to change lives. If you’re passionate about using analytics to drive financial excellence, streamline incentive programs, and support the healthcare ecosystem, we want to hear from you. Apply today and become part of a team that’s redefining the future of health technology.