Senior Customer Value Creation Partner – Revenue Cycle Management Technology at brighthush, Northeast Region – Driving Six‑ and Seven‑Figure Deals

About brighthush

brighthush is a trailblazing leader in the healthcare revenue cycle management (RCM) technology space, delivering cloud‑based solutions that empower hospitals, physician groups, and health systems to streamline billing, reduce denials, and accelerate cash flow. With a mission to transform the financial health of providers through data‑driven insights and automation, brighthush has become the go‑to partner for organizations seeking to unlock the full value of their revenue streams.

Our culture is built on innovation, collaboration, and a relentless focus on customer success. We celebrate diversity, encourage continuous learning, and reward bold ideas that drive measurable impact. At brighthush, you’ll join a team of passionate professionals who are dedicated to redefining the future of healthcare finance.

Why This Role Matters

As a Senior Customer Value Creation Partner, you will be the catalyst that turns strategic insights into tangible revenue growth for our clients. You will work closely with senior stakeholders, guiding them through complex RCM challenges and positioning brighthush’s cutting‑edge technology as the solution that delivers real, quantifiable results. Your expertise will directly influence the financial performance of our customers and, by extension, the success of brighthush’s market leadership.

Key Responsibilities

• Drive Revenue Expansion: Identify and pursue opportunities to increase the value of existing accounts, targeting six‑ and seven‑figure deals that align with client goals and brighthush’s product roadmap.
• Develop Strategic Account Plans: Craft comprehensive, data‑driven account strategies that map out growth pathways, risk mitigation, and cross‑sell or upsell opportunities across brighthush’s suite of RCM solutions.
• Lead Consultative Discovery: Conduct deep‑dive discovery sessions with C‑suite executives and finance leaders to uncover pain points, quantify financial impact, and articulate how brighthush’s technology can unlock hidden revenue.
• Build and Maintain Relationships: Serve as the trusted advisor for key accounts, fostering long‑term partnerships through regular check‑ins, performance reviews, and proactive solution recommendations.
• Collaborate with Product & Engineering: Translate client feedback into product enhancements, ensuring that brighthush’s offerings evolve to meet the dynamic needs of the RCM market.
• Mentor and Coach: Provide guidance to junior sales team members, sharing best practices, discovery techniques, and closing strategies that elevate overall team performance.
• Travel & On‑Site Engagement: Travel up to 50% of the time to client sites across the Northeast, delivering presentations, workshops, and on‑site demos that showcase the tangible ROI of brighthush solutions.

Essential Qualifications

• Experience: Minimum 5+ years of proven success in healthcare RCM technology sales, consistently exceeding quota and closing multi‑figure deals.
• Deal Size: Demonstrated ability to sell six‑ and seven‑figure contracts, with a track record of navigating complex procurement cycles.
• CRM Proficiency: Advanced knowledge of Salesforce (SFDC), including pipeline management, forecasting, and analytics.
• Sales Tools: Hands‑on experience with Gong, Seismic, and other sales enablement platforms that enhance discovery, coaching, and content delivery.
• Technical Acumen: Familiarity with leading RCM systems such as Epic, Meditech, and Cerner, enabling you to speak the language of healthcare IT stakeholders.
• Communication: Exceptional verbal and written communication skills, capable of articulating complex financial concepts to both technical and non‑technical audiences.
• Travel: Willingness to travel up to 50% of the time within the Northeast region (Connecticut, Delaware, Maine, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont).
• Education: Bachelor’s degree in Business, Finance, Healthcare Administration, or a related field.

Preferred Qualifications

• Advanced Analytics: Experience with data‑driven revenue optimization tools and the ability to translate analytics into actionable sales strategies.
• Healthcare Industry Insight: Deep understanding of payer contracts, reimbursement models, and regulatory compliance within the U.S. healthcare ecosystem.
• Leadership Experience: Prior role leading a sales team or managing a portfolio of high‑value accounts.
• Multilingual: Proficiency in additional languages (e.g., Spanish) is a plus for serving diverse client bases.

Core Skills & Competencies

• Strategic Thinking: Ability to see the big picture while managing day‑to‑day sales activities.
• Relationship Building: Proven track record of establishing trust with senior decision‑makers.
• Negotiation & Closing: Skilled at navigating complex negotiations and securing mutually beneficial agreements.
• Data‑Driven Decision Making: Comfortable using metrics to guide sales tactics and measure success.
• Adaptability: Thrives in a fast‑paced, evolving environment where priorities shift quickly.
• Team Collaboration: Works effectively with cross‑functional teams, including product, marketing, and customer success.

Career Growth & Learning Opportunities

At brighthush, your career trajectory is designed to accelerate. You will have access to:

• Leadership Development Programs: Structured learning paths that prepare you for senior leadership roles.
• Mentorship: Pairing with seasoned executives who provide guidance and career coaching.
• Continuous Education: Sponsorship for industry certifications (e.g., Certified Revenue Cycle Professional) and attendance at leading conferences.
• Innovation Labs: Opportunities to contribute to product innovation, ensuring your insights shape the next generation of RCM solutions.
• Global Exposure: Potential to work with international teams and clients as brighthush expands its footprint beyond the U.S.

Work Environment & Culture at brighthush

We believe that a vibrant, inclusive workplace fuels creativity and performance. At brighthush, you’ll experience:

• Remote Flexibility: Fully remote work with optional on‑site visits to client locations or company hubs.
• Collaborative Culture: Regular virtual town halls, cross‑team hackathons, and informal coffee chats that foster community.
• Diversity & Inclusion: A commitment to building a workforce that reflects the communities we serve.
• Wellness Programs: Comprehensive health benefits, mental health resources, and wellness stipends.
• Recognition & Rewards: Performance‑based bonuses, spot awards, and public acknowledgment of achievements.

Compensation & Benefits

While specific figures vary based on experience and location, brighthush offers a competitive total rewards package that includes:

• Base Salary: Market‑aligned compensation commensurate with experience.
• Commission & Bonuses: Attractive variable pay structure tied to quota attainment and strategic account growth.
• Equity: Opportunity to participate in brighthush’s equity program, aligning your success with the company’s long‑term value.
• Health & Wellness: Comprehensive medical, dental, and vision plans, along with a generous paid time off policy.
• Professional Development: Reimbursement for certifications, courses, and industry events.
• Technology Stipend: Support for home‑office equipment and high‑speed internet.

Ready to Make an Impact?

If you are a seasoned sales professional with a passion for healthcare technology and a proven ability to close high‑value deals, brighthush invites you to join our mission of redefining revenue cycle management. This is more than a sales role—it’s an opportunity to shape the financial future of healthcare providers, drive innovation, and grow your career in a dynamic, supportive environment.

Take the next step in your career. Apply today and become a key player in brighthush’s journey to transform the healthcare finance landscape.