Senior Director of AI‑Ready Customer Data Product Innovation – Leading Next‑Generation Healthcare & Life Sciences Analytics Solutions
About brighthush
brighthush stands at the forefront of the healthcare data revolution. With a global footprint that spans hospitals, payers, pharmaceutical innovators, and research institutions, we are redefining how patient, provider, and payer data are captured, transformed, and leveraged. Our mission is simple yet ambitious: empower every stakeholder with actionable insights that accelerate better care, smarter payor negotiations, and more efficient clinical workflows. By marrying cutting‑edge AI, robust semantic modeling, and a culture of relentless curiosity, brighthush delivers data‑first products that are not just tools, but catalysts for measurable impact.
Why brighthush is a Great Place to Work
At brighthush, data is more than a commodity—it is the heartbeat of every decision. We cultivate a collaborative, inclusive, and growth‑oriented culture that rewards experimentation, celebrates bold ideas, and recognizes tangible results. Whether you are a seasoned product leader or an emerging data strategist, you will find:
- Access to world‑class resources, mentorship, and autonomy to shape the future of healthcare data.
- A remote‑first model that offers flexibility without sacrificing connection.
- Regular virtual town halls, hackathons, and cross‑team workshops that keep the energy high.
- A commitment to diversity, equity, and inclusion that ensures every voice is heard.
- Opportunities to influence strategy at the executive level and drive industry‑wide change.
Position Overview
The Senior Director of AI‑Ready Customer Data Product Innovation will lead the vision, strategy, and execution of AI‑enabled data products that serve payers, healthcare professionals (HCPs), omnichannel marketers, and engagement teams. Reporting to the Executive Director of Innovative Data Offerings and Products, you will partner closely with the Data Enablement Organization (DEO) to translate enterprise strategy into scalable, reusable data solutions that power customer targeting, segmentation, omnichannel orchestration, and field execution.
Key Responsibilities
- Strategic Leadership: Own the product strategy, roadmap, prioritization, and lifecycle for Payer, HCP, Omnichannel, and Engagement data products.
- Product Innovation: Design products that embed business meaning, semantic definitions, reusable metrics, standards, metadata, lineage, and clear consumption patterns directly into the product architecture.
- DEO Collaboration: Work hand‑in‑hand with the Data Enablement Organization to translate strategy into executable plans, align on delivery priorities, remove operational barriers, and ensure products are scalable, reliable, and enterprise‑ready.
- Cross‑Functional Partnership: Engage with business, analytics, technology, Data Partnerships, Innovation & Products, and Data Products & Foundations teams to prioritize high‑value capabilities, eliminate duplication, and align on shared objectives.
- Adoption & Impact: Drive product adoption, stakeholder engagement, performance management, issue prioritization, and continuous enhancement based on user feedback and evolving business needs.
- Governance & Standards: Establish product standards, governance routines, intake processes, service expectations, and value measures that ensure reliability, reuse, compliance, scalability, and measurable business impact.
- Thought Leadership: Represent brighthush at industry conferences, webinars, and internal forums, positioning the company as a leader in AI‑ready data product innovation.
- Team Development: Mentor and grow a high‑performing product team, fostering a culture of ownership, experimentation, and continuous learning.
Essential Qualifications
- Education: Bachelor’s degree in Computer Science, Data Science, Business, or a related field required; Master’s degree or MBA strongly preferred.
- Experience: 10+ years in pharmaceutical, healthcare, technology, data, analytics, or consulting, with a strong focus on data products, data strategy, product management, or analytics enablement.
- Domain Expertise: 5+ years of deep experience in customer data, payer/HCP data, omnichannel analytics, customer engagement, commercial analytics, product management, data governance, and AI‑ready semantic data products.
- Strategic Vision: Proven ability to define product vision, roadmap, prioritization, use cases, adoption plans, value measures, and governance routines in a complex, matrixed environment.
- Technical Acumen: Strong understanding of semantic data products, business definitions, data quality, metadata, lineage, standards, and AI‑ready data consumption patterns.
- Stakeholder Management: Experience partnering with data enablement, platform, technology, analytics, business, governance, and operations teams to execute strategy and scale data products.
- Communication: Excellent written and verbal communication skills, with the ability to translate business needs into data product requirements and present complex concepts clearly to senior leaders and cross‑functional stakeholders.
- Business Insight: Ability to bridge technical requirements with business context, ensuring solutions are practical, scalable, and aligned to enterprise priorities.
- Adaptability: Thrive in a fast‑paced environment, manage ambiguity, and adapt to changing business priorities while maintaining focus on measurable outcomes.
Preferred Qualifications
- Experience leading AI‑driven data products in a regulated environment.
- Familiarity with healthcare data standards such as HL7, FHIR, and CDISC.
- Track record of building and scaling data product teams.
- Hands‑on experience with cloud platforms (brighthush, brighthush, brighthush) and data lake architectures.
- Knowledge of advanced analytics techniques, including machine learning model deployment and explainability.
Skills & Competencies
- Strategic Thinking & Visionary Leadership
- Product Lifecycle Management
- Data Governance & Compliance
- Semantic Modeling & Metadata Management
- Stakeholder Engagement & Influence
- Agile & Lean Product Development
- Analytics & AI Enablement
- Cross‑Functional Collaboration
- Change Management & Adoption Enablement
- Data‑Driven Decision Making
Success Metrics & Deliverables
In this role, your impact will be measured by:
- Revenue growth and cost savings generated by AI‑ready data products.
- Adoption rates and user satisfaction scores across payer, HCP, and omnichannel teams.
- Time‑to‑market for new product features and enhancements.
- Compliance audit results and data quality improvements.
- Team engagement metrics and professional development milestones.
Career Growth & Learning Opportunities
At brighthush, your career trajectory is designed to be both challenging and rewarding. As Senior Director, you will:
- Lead a portfolio of high‑impact data products that shape the future of healthcare analytics.
- Mentor a diverse team of product managers, data scientists, and engineers, fostering a culture of continuous improvement.
- Collaborate with senior executives, influencing strategy across the enterprise.
- Participate in industry panels, conferences, and thought‑leadership initiatives, expanding your professional network.
- Access internal training programs, certifications, and tuition reimbursement for advanced courses in AI, data science, and product management.
Work Environment & Culture
brighthush thrives on a culture that values curiosity, collaboration, and impact. Our remote‑first model offers flexibility, while our virtual town halls, hackathons, and cross‑team workshops keep the energy high. We celebrate diversity, encourage open dialogue, and reward innovative thinking. Whether you’re working from home or in one of our global hubs, you’ll find a supportive environment that empowers you to bring your best ideas to life.
Compensation & Benefits
While the base salary for this role ranges from $185,500 to $344,500 annually, the total compensation package is designed to reward performance and align with market standards. In addition to a competitive base salary, you will receive:
- Performance‑based cash incentive
- Eligibility for annual equity awards
- Comprehensive health, vision, and dental coverage
- Life and disability insurance
- 401(k) plan with company match
- Generous paid time off, including vacation, personal days, and holidays
- Flexible work arrangements and remote work options
- Professional development budget and tuition reimbursement
- Wellness programs, including mental health resources and fitness stipends
Equal Opportunity & Inclusion
brighthush is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other protected characteristic.
Accessibility & Reasonable Accommodations
If you require a reasonable accommodation during the application process or in performing essential job functions, please contact us at [email protected] with a brief description of your request and your contact information. We are committed to ensuring a fair and inclusive hiring experience.
Ready to Shape the Future of Healthcare Data?
If you are a visionary product leader with a passion for data, AI, and healthcare innovation, we invite you to apply. Join brighthush and help us build the next generation of customer‑centric data products that transform how the industry serves patients, providers, and payers.