Senior Director of Sales Operations

Role Description The Senior Director of Sales Operations is a full-time, remote role responsible for leading the strategy, planning, and execution of sales operations to support revenue growth and sales effectiveness. This role oversees forecasting, pipeline management, territory design, quota setting, and performance analytics, ensuring that sales teams have clear targets and actionable insights. Day-to-day responsibilities include developing and refining sales processes, implementing and optimizing CRM and related systems, and partnering with Sales, Finance, Marketing, and Operations to align go-to-market initiatives. The Senior Director will design and manage sales enablement programs, including training, playbooks, and tools, to improve productivity and consistency in selling motions. This role also leads a high-performing operations team, setting priorities, coaching team members, and driving cross-functional projects that support strategic business objectives.

Qualifications

Strong Analytical Skills, including experience with data analysis, forecasting, and performance reporting Deep expertise in Sales and Sales Operations, with a track record of supporting revenue growth and scaling sales organizations Proficiency in Operations Management, including process design, optimization, and cross-functional coordination Experience in Sales Enablement, such as developing training programs, sales playbooks, and productivity tools Advanced skills using CRM platforms (e.g., Salesforce) and sales productivity/BI tools (e.g., Tableau, Power BI, Excel) Proven leadership experience managing and mentoring teams in a remote or distributed environment Excellent communication, stakeholder management, and collaboration skills across Sales, Finance, Marketing, and Executive leadership Ability to think strategically while executing complex, multi-phase projects with attention to detail and timelines Bachelor’s degree in Business, Finance, Marketing, or a related field; MBA or equivalent experience is a plus Experience in a B2B environment and familiarity with modern SaaS or technology sales models are highly beneficial