Senior Global Manager – Customer Audit & Due Diligence Compliance Leader, Strategic Risk & Regulatory Excellence for Financial Services & Regulated Technology – brighthush

About brighthush

brighthush is a trailblazer in the behavioral biometrics arena, fusing state‑of‑the‑art machine‑learning algorithms with a relentless commitment to regulatory excellence. Our core mission is simple yet profound: to make every digital transaction safe, seamless, and trustworthy. By marrying cutting‑edge science with deep industry expertise, we empower banks, fintechs, and regulated technology firms to detect fraud in real time, safeguard customer data, and stay ahead of ever‑evolving compliance demands.

With a global footprint that spans North America, Europe, and Asia, brighthush has become the go‑to partner for organizations that demand the highest standards of security and compliance. Our solutions are not only technologically advanced but also scalable, allowing clients to grow without compromising on risk mitigation. We are proud to serve a portfolio of high‑profile financial institutions, payment processors, and emerging fintech startups, all of whom rely on our platform to protect millions of digital interactions each day.

Why brighthush?

At brighthush, great work begins with purpose. We are a community of innovators, data scientists, compliance experts, and product leaders who thrive on collaboration, curiosity, and continuous learning. Here’s what makes us stand out:

• Fully Remote, Globally Distributed Teams: Work from anywhere while staying connected through agile ceremonies, virtual town halls, and informal coffee chats.
• Competitive Compensation: Market‑aligned base salaries, performance bonuses, and an employee stock‑option plan that lets you share in our long‑term success.
• Holistic Well‑Being: Comprehensive health, dental, and vision coverage for you and your family, generous paid time off, parental leave, and wellness programs.
• Professional Growth: Access to industry conferences, internal mentorship, certification support, and cross‑functional projects that broaden your skill set.
• Impactful Work: Every audit you lead, every compliance framework you shape, directly protects millions of digital interactions worldwide.

Position Overview

We are seeking a seasoned Senior Global Manager – Customer Audit & Due Diligence Compliance Leader to spearhead our customer‑facing compliance initiatives across the European market, with a primary focus on Germany. In this role, you will own the end‑to‑end audit lifecycle, drive due‑diligence processes, and mentor a high‑performing team of compliance professionals. Your expertise will shape brighthush’s reputation as a trusted partner for regulated technology and financial services clients.

Key Responsibilities

• Audit Leadership: Design, execute, and oversee comprehensive customer audits, ensuring alignment with regulatory frameworks such as GDPR, PSD2, and ISO 27001.
• Due Diligence Management: Lead rigorous due‑diligence reviews for new and existing clients, assessing risk profiles, contractual obligations, and compliance readiness.
• Team Mentorship: Coach, develop, and inspire a diverse team of auditors and compliance analysts, fostering a culture of continuous improvement and professional growth.
• Process Optimization: Identify gaps in audit workflows, implement best practices, and leverage brighthush platforms to streamline documentation, reporting, and remediation tracking.
• Stakeholder Collaboration: Partner with Sales, Legal, Product, and Engineering to embed compliance considerations into product roadmaps and client engagements.
• Risk & Fraud Prevention: Integrate behavioral biometrics insights into audit findings, enhancing fraud detection capabilities and strengthening client security postures.
• Reporting & Analytics: Produce executive‑level dashboards and insights that inform strategic decisions and demonstrate audit impact.
• Continuous Learning: Stay abreast of evolving regulations, industry standards, and emerging technologies to keep brighthush at the forefront of compliance excellence.
• Vendor & RFI/RFP Management: Oversee vendor risk assessments and manage responses to RFI/RFP processes, ensuring alignment with our compliance standards.
• Cross‑Functional Leadership: Lead cross‑functional initiatives that integrate compliance into product development, data science, and engineering workflows.
• Client Relationship Management: Serve as the primary compliance liaison for key clients, providing guidance, resolving issues, and ensuring satisfaction.
• Strategic Planning: Contribute to the development of brighthush’s global compliance strategy, identifying emerging risks and opportunities for innovation.

Essential Qualifications

• Minimum 8 years of progressive experience in customer audits, due diligence, or risk management within financial services or regulated technology.
• Proven track record of leading complex, multi‑stakeholder audit engagements.
• Deep understanding of cybersecurity frameworks (NIST, ISO 27001, SOC 2) and fraud prevention strategies.
• Hands‑on experience with brighthush and SRM platforms such as brighthush, brighthush, brighthush, brighthush, and brighthush.
• Strong analytical mindset with the ability to translate data into actionable insights.
• Excellent communication skills in English; proficiency in German is highly desirable.
• Leadership experience, including coaching, performance management, and talent development.
• Relevant certifications (CFA, CISSP, CISA, CRISC, or equivalent) are a plus.
• Experience managing remote, distributed teams and delivering results across time zones.

Preferred Qualifications

• Experience working in a remote, distributed team environment.
• Knowledge of behavioral biometrics and machine‑learning‑based fraud detection.
• Familiarity with regulatory bodies such as BaFin, FCA, or the European Banking Authority.
• Background in data analytics tools (SQL, Power BI, Tableau) for audit reporting.
• Previous exposure to RFI/RFP response management and vendor risk assessments.
• Experience in leading compliance initiatives for fintech or regulated technology startups.

Core Skills & Competencies

• Strategic Thinking: Ability to align audit objectives with business goals and regulatory mandates.
• Project Management: Expertise in managing timelines, resources, and deliverables across multiple projects.
• Stakeholder Management: Skilled at building trust with clients, executives, and cross‑functional teams.
• Problem Solving: Proactive in identifying root causes and implementing sustainable solutions.
• Adaptability: Comfortable navigating fast‑paced, evolving regulatory landscapes.
• Technical Proficiency: Comfortable with brighthush tools, data visualization, and basic scripting.
• Communication: Clear, concise, and persuasive in both written and verbal formats.
• Leadership: Ability to inspire, coach, and develop high‑performing teams.

Career Growth & Learning Opportunities

At brighthush, your career trajectory is supported by a robust learning ecosystem:

• Access to internal and external training programs, including industry certifications.
• Mentorship from senior leaders across compliance, product, and data science.
• Opportunities to lead cross‑functional initiatives and shape product strategy.
• Clear promotion pathways from Senior Manager to Director of Compliance or Head of Risk.
• Regular knowledge‑sharing sessions, hackathons, and innovation labs.
• Participation in industry panels, speaking engagements, and thought‑leadership opportunities.

Work Environment & Culture

brighthush thrives on a culture of transparency, curiosity, and empowerment. Our remote teams across Europe collaborate through agile ceremonies, virtual town halls, and informal coffee chats. We celebrate diversity, encourage experimentation, and reward results that drive both business growth and societal impact. Our core values—Integrity, Innovation, Impact, and Inclusion—guide every decision we make.

Compensation & Benefits

While specific figures vary based on experience and location, brighthush offers:

• Competitive base salary aligned with market benchmarks for senior compliance roles in Germany.
• Performance‑based bonuses tied to audit quality, client satisfaction, and risk mitigation outcomes.
• Full health, dental, and vision coverage for employees and dependents.
• Flexible working hours, unlimited vacation policy, and remote work stipend.
• Annual professional development budget and support for certifications.
• Employee stock‑option plan to share in the company’s long‑term success.
• Wellness initiatives, including virtual fitness classes, mental health resources, and wellness stipends.
• Regular team‑building events, hackathons, and innovation challenges.

Our Impact

Every audit you lead, every compliance framework you refine, and every risk you mitigate directly protects millions of digital interactions worldwide. By partnering with brighthush, you become a guardian of trust in the digital economy, ensuring that financial services and regulated technology firms can operate securely and responsibly.

How to Apply

If you are a seasoned compliance leader with a passion for risk management, cybersecurity, and fraud prevention, brighthush invites you to join our mission to protect digital interactions worldwide. Bring your expertise, curiosity, and drive for excellence, and help us shape the future of secure, trustworthy technology.

Ready to make an impact? Apply today and become part of a team that is redefining compliance in the digital age.