Senior Quality Assurance Specialist – Customer Value Expert in Food Manufacturing & Continuous Improvement (Remote, São Paulo) – Join brighthush

About brighthush

brighthush is a global leader in the food and agriculture sector, dedicated to nourishing communities worldwide with products that are safe, responsible, and sustainably sourced. With a presence in more than 70 countries and a portfolio that spans from raw agricultural inputs to finished consumer goods, brighthush is at the forefront of innovation, quality, and ethical stewardship. Our mission is simple yet powerful: to deliver exceptional value to our customers while protecting the planet and its people.

At brighthush, we believe that quality is not a checkbox but a culture—one that permeates every stage of our operations, from farm to fork. Our teams are built on curiosity, collaboration, and a relentless pursuit of excellence. Whether you’re a seasoned professional or just starting your career, brighthush offers a dynamic environment where your ideas can shape the future of food and agriculture.

Role Overview

We are seeking a Senior Quality Assurance Specialist – Customer Value Expert to join our remote team based in São Paulo. In this role, you will be the guardian of product integrity, ensuring that every batch of food we produce meets the highest standards of safety, quality, and regulatory compliance. You will work closely with cross‑functional teams—including production, R&D, supply chain, and regulatory affairs—to embed quality into every decision and process.

As a key member of our Quality Assurance division, you will:

• Lead the development and execution of quality management systems aligned with international standards such as FSSC 22000.
• Drive continuous improvement initiatives that enhance product safety, reduce waste, and increase customer satisfaction.
• Serve as the primary point of contact for quality-related inquiries, audits, and corrective actions.
• Mentor junior team members and foster a culture of quality awareness across the organization.

Key Responsibilities

• Quality System Management: Maintain and continuously improve the Quality Management System (QMS), ensuring alignment with FSSC 22000 and other relevant certifications.
• Audit & Compliance: Coordinate internal and external audits, prepare audit documentation, and lead root‑cause analysis for non‑conformities.
• Process Improvement: Identify opportunities for process optimization, implement corrective and preventive actions (CAPA), and track effectiveness.
• Data Analysis & Reporting: Utilize PowerBI and other analytics tools to monitor key quality metrics, generate dashboards, and present findings to senior leadership.
• Cross‑Functional Collaboration: Partner with Production, R&D, Supply Chain, and Regulatory Affairs to embed quality considerations into product development and manufacturing.
• Customer Value Advocacy: Translate customer feedback and market trends into actionable quality improvement initiatives that enhance product performance and brand reputation.
• Training & Development: Design and deliver quality training programs for employees at all levels, ensuring a shared understanding of quality principles and responsibilities.
• Documentation & Record Keeping: Oversee the creation, review, and approval of SOPs, work instructions, and quality documentation.
• Risk Management: Conduct risk assessments, develop mitigation strategies, and monitor risk indicators across the supply chain.
• Continuous Learning: Stay current with industry best practices, emerging technologies, and regulatory changes that impact food safety and quality.

Essential Qualifications

• Bachelor’s degree in Food Engineering, Chemistry, Food Science, or a related discipline.
• Minimum of 3 years of experience in food manufacturing and quality management.
• In‑depth knowledge of quality tools (e.g., Six Sigma, FMEA, Pareto analysis) and experience applying them in a production environment.
• FSSC 22000 certification or proven experience managing a QMS that meets this standard.
• Strong analytical skills with proficiency in PowerBI or equivalent data visualization tools.
• Excellent written and verbal communication skills in Portuguese; English proficiency is a plus.
• Demonstrated ability to lead cross‑functional projects and influence stakeholders at all levels.
• Proactive mindset with a passion for continuous improvement and customer value.

Preferred Qualifications

• Advanced degree (Master’s or Ph.D.) in Food Science, Engineering, or a related field.
• Experience with ISO 22000, HACCP, or other food safety standards.
• Background in supply chain quality assurance and supplier audit management.
• Knowledge of emerging technologies such as AI‑driven quality analytics or blockchain for traceability.
• Previous remote work experience and self‑management skills.

Skills & Competencies

• Technical Expertise: Mastery of food safety regulations, quality control methodologies, and statistical process control.
• Leadership & Influence: Ability to inspire teams, drive change, and build consensus across diverse functions.
• Problem‑Solving: Strong root‑cause analysis skills and a data‑driven approach to decision making.
• Communication: Clear, concise, and persuasive communication in both written and spoken formats.
• Adaptability: Comfortable working in a fast‑paced, evolving environment with remote collaboration tools.
• Customer‑Centricity: Deep understanding of customer needs and the ability to translate them into quality improvements.
• Project Management: Proven track record of managing multiple projects simultaneously while meeting deadlines.

Career Growth & Learning Opportunities

At brighthush, your professional development is a top priority. As a Senior Quality Assurance Specialist, you will have access to:

• Structured mentorship programs with senior leaders in quality, operations, and R&D.
• Internal training modules covering advanced quality tools, regulatory updates, and leadership skills.
• Cross‑functional rotation opportunities to broaden your expertise across the supply chain.
• Participation in global quality initiatives, conferences, and industry forums.
• Clear career pathways to roles such as Quality Manager, Director of Quality Assurance, or Head of Customer Value.

Work Environment & Culture at brighthush

brighthush fosters a culture of inclusion, innovation, and integrity. Our remote teams enjoy:

• Flexible work hours that respect work‑life balance.
• State‑of‑the‑art collaboration tools (Microsoft Teams, SharePoint, PowerBI).
• Regular virtual town halls, knowledge‑sharing sessions, and team‑building activities.
• A commitment to sustainability—every employee is encouraged to contribute to our environmental goals.
• Recognition programs that celebrate achievements and milestones.

Compensation & Benefits

While specific figures vary by role and location, brighthush offers a competitive total rewards package that includes:

• Market‑aligned base salary with performance‑based bonuses.
• Health, dental, and vision insurance for you and your dependents.
• Retirement savings plan with company match.
• Generous paid time off, including vacation, sick leave, and personal days.
• Professional development budget for courses, certifications, and conferences.
• Employee wellness programs, including virtual fitness classes and mental health resources.
• Employee stock purchase plan and equity options for eligible roles.

Why brighthush?

Choosing brighthush means joining a forward‑thinking organization that values your expertise, supports your growth, and empowers you to make a tangible impact on the world’s food system. As a Senior Quality Assurance Specialist, you will:

• Shape the quality standards that protect millions of consumers worldwide.
• Collaborate with passionate professionals who share your commitment to excellence.
• Drive innovations that reduce waste, improve sustainability, and enhance customer satisfaction.
• Benefit from a flexible, remote work model that respects your personal and professional life.

How to Apply

Ready to elevate your career and help shape the future of food quality? Submit your application through the link below and join the brighthush family.