Account Manager – Chattanooga – Driving Client Success & Revenue Growth in the Paper & Packaging Industry

About brighthush

brighthush is a legacy supplier that has been at the forefront of the paper, packaging, and graphic arts supply chain for more than a century. With a deep commitment to quality, innovation, and customer partnership, brighthush has built a reputation for delivering reliable solutions that help our clients thrive in a rapidly evolving marketplace. Whether you are a seasoned professional or an ambitious newcomer, brighthush offers a dynamic environment where your expertise can make a tangible impact on the success of our customers and the growth of our organization.

Why Join brighthush?

At brighthush, we believe that our people are our greatest asset. We foster a culture of collaboration, continuous learning, and empowerment. As an Account Manager, you will be at the heart of our client relationships, shaping the future of the paper and packaging industry while advancing your own career. Our inclusive workplace, competitive compensation, and comprehensive benefits package ensure that you can focus on what matters most: delivering exceptional value to our customers and driving sustainable growth for brighthush.

Key Responsibilities

As a mid‑level Account Manager at brighthush, you will play a pivotal role in expanding our market presence and nurturing long‑term client relationships. Your day‑to‑day activities will include:

• Lead Generation & Qualification: Identify and pursue new business opportunities through market research, networking, and targeted outreach. Qualify prospects to ensure alignment with brighthush’s product portfolio and strategic objectives.
• Account Management: Serve as the primary point of contact for assigned accounts, managing all aspects of the sales cycle from proposal to contract negotiation and post‑sale support.
• Relationship Building: Develop deep, consultative relationships with key decision‑makers, understanding their business challenges and positioning brighthush’s solutions as the optimal answer.
• Revenue Growth: Drive sales targets by upselling and cross‑selling complementary products, ensuring a healthy pipeline and consistent revenue contribution.
• Data‑Driven Insights: Leverage ERP, CRM, and Power BI tools to analyze sales performance, forecast demand, and identify opportunities for process improvement.
• Collaboration: Work closely with marketing, product development, and operations teams to align customer needs with product enhancements and service delivery.
• Reporting & Forecasting: Prepare regular sales reports, account status updates, and quarterly forecasts for senior leadership.

Essential Qualifications

• Minimum of 3–5 years of experience in B2B sales or account management within the paper, packaging, or related manufacturing sectors.
• Proven track record of meeting or exceeding sales targets in a competitive environment.
• Strong communication, negotiation, and presentation skills, with the ability to articulate complex solutions to diverse audiences.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and advanced skills in PowerPoint for creating compelling sales decks.
• Hands‑on experience with ERP and CRM platforms (e.g., Microsoft Dynamics 365, Salesforce) and data visualization tools such as Power BI.
• Self‑motivated, results‑driven, and able to thrive in a remote, distributed work setting while maintaining a high level of professionalism.
• Bachelor’s degree in Business, Marketing, Engineering, or a related field is preferred.

Preferred Qualifications

• Experience with supply chain or logistics solutions in the paper and packaging industry.
• Knowledge of industry standards, regulatory requirements, and sustainability initiatives.
• Fluency in additional languages (e.g., Spanish, French) to support a global client base.
• Previous exposure to sales enablement tools and methodologies (e.g., SPIN Selling, Challenger Sale).

Key Skills & Competencies

• Strategic Thinking: Ability to develop and execute account plans that align with both client objectives and brighthush’s business goals.
• Analytical Acumen: Strong data interpretation skills to drive insights and inform decision‑making.
• Collaboration & Influence: Comfortable working cross‑functionally and influencing stakeholders at all levels.
• Adaptability: Comfortable navigating change in a fast‑paced industry and adjusting strategies accordingly.
• Customer‑Centric Mindset: Passion for delivering exceptional service and building lasting partnerships.

Career Growth & Learning Opportunities

At brighthush, we are committed to your professional development. As an Account Manager, you will have access to:

• Structured onboarding and mentorship programs to accelerate your integration into the team.
• Regular training on product knowledge, industry trends, and advanced sales techniques.
• Opportunities to transition into senior account management, sales leadership, or product strategy roles.
• Participation in cross‑functional projects that broaden your skill set and expose you to new business areas.
• Access to industry conferences, webinars, and certification programs to keep you at the cutting edge.

Work Environment & Culture at brighthush

Our culture is built on transparency, respect, and a shared commitment to excellence. You will experience:

• A flexible, remote‑first work model that supports work‑life balance while maintaining strong team cohesion.
• Regular virtual town halls, team‑building events, and informal coffee chats to keep the community connected.
• A collaborative environment where ideas are valued and innovation is encouraged.
• Recognition programs that celebrate individual and team achievements.

Compensation, Perks, and Benefits

While specific figures may vary based on experience, brighthush offers a competitive base salary complemented by a performance‑based commission structure. In addition, you will enjoy:

• Generous paid time off (PTO) and flexible holiday scheduling.
• Tuition reimbursement for approved courses and certifications that align with your role.
• A 401(k) retirement plan with company match.
• Health, dental, and vision insurance plans.
• Wellness initiatives, including virtual fitness classes and mental health resources.
• Employee referral bonuses and recognition awards.

How to Apply

Ready to take the next step in your career and join a company that values innovation, customer success, and personal growth? Click the link below to submit your application and start your journey with brighthush.