Dynamic Customer Success & Sales Associate – Real Estate & Property Technology Specialist

About brighthush

brighthush is a trailblazing, tech‑driven real estate platform that is redefining how people buy, sell, and manage property. With a mission to make every transaction smoother, faster, and more transparent, brighthush blends cutting‑edge technology, data‑centric insights, and a customer‑first philosophy to deliver unparalleled value to homeowners, investors, and agents alike. Our global footprint spans the United Kingdom, Europe, and beyond, and we are proud to be recognized as one of the fastest‑growing proptech companies in the world.

At brighthush, we believe that the future of real estate is built on collaboration, innovation, and a relentless focus on the customer experience. Our culture is rooted in agility, continuous learning, and a shared commitment to excellence. Whether you’re a seasoned professional or an ambitious newcomer, you’ll find a supportive environment where your ideas are heard, your growth is nurtured, and your impact is tangible.

Why Join brighthush?

• Impactful Work: Every interaction you have helps shape the next generation of real‑estate solutions.
• Growth Opportunities: We invest heavily in professional development, mentorship programs, and cross‑functional projects.
• Remote Flexibility: Work from anywhere in the United Kingdom while staying connected to a vibrant, collaborative team.
• Inclusive Culture: Diversity, equity, and inclusion are not buzzwords for us—they’re the foundation of our success.
• Competitive Compensation: A comprehensive package that rewards performance, experience, and dedication.

Role Overview

As a Dynamic Customer Success & Sales Associate at brighthush, you will be the linchpin between our clients and the innovative solutions we offer. Your blend of consultative sales acumen, negotiation prowess, and tech fluency will enable you to manage client portfolios, close property deals, and deliver world‑class customer service—all while championing the brighthush brand.

Key Responsibilities

• Build and nurture long‑term relationships with a diverse portfolio of residential and commercial clients.
• Conduct consultative discovery sessions to understand client needs, pain points, and objectives.
• Leverage data‑driven insights to recommend tailored property solutions and investment strategies.
• Negotiate property deals, contracts, and pricing agreements with precision and professionalism.
• Coordinate with internal teams—marketing, operations, finance, and tech—to ensure seamless transaction execution.
• Maintain accurate, up‑to‑date records in our CRM system, ensuring data integrity and compliance.
• Provide proactive post‑sale support, addressing client inquiries, resolving issues, and fostering repeat business.
• Track and report on key performance metrics, including sales volume, conversion rates, and client satisfaction scores.
• Stay abreast of industry trends, regulatory changes, and emerging technologies to continuously enhance the client experience.
• Represent brighthush at industry events, webinars, and community outreach initiatives.

Essential Qualifications

• Minimum of 3 years of experience in consultative sales, real‑estate brokerage, or a related field.
• Proven track record of meeting or exceeding sales targets in a competitive market.
• Strong negotiation skills with a history of closing high‑value deals.
• Excellent verbal and written communication abilities, coupled with genuine empathy and active listening.
• Proficiency in CRM platforms (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
• Tech‑savvy mindset: comfortable learning new software, data analytics tools, and digital communication channels.
• Self‑motivated, organized, and detail‑oriented, with the ability to manage multiple priorities simultaneously.
• Fluency in English; additional languages are a plus.

Preferred Qualifications

• Experience working in a remote or hybrid sales environment.
• Knowledge of UK property market regulations, valuation methods, and financing options.
• Background in customer success or account management roles.
• Familiarity with data‑analytics tools (e.g., Tableau, Power BI) and basic SQL queries.
• Previous exposure to proptech startups or tech‑driven real‑estate platforms.

Skills & Competencies

• Strategic Thinking: Ability to align client goals with brighthush’s product roadmap.
• Relationship Building: Cultivate trust and rapport with clients, partners, and internal stakeholders.
• Problem Solving: Identify obstacles, propose solutions, and drive resolution.
• Data‑Driven Decision Making: Use analytics to inform sales strategies and improve customer outcomes.
• Adaptability: Thrive in a fast‑paced, evolving environment.
• Team Collaboration: Work cross‑functionally to deliver integrated solutions.
• Time Management: Prioritize tasks and meet deadlines without compromising quality.

Career Growth & Learning Opportunities

At brighthush, your career trajectory is as dynamic as the market we serve. We offer:

• Structured mentorship programs pairing you with senior leaders.
• Access to industry conferences, workshops, and online courses.
• Clear promotion pathways—from Associate to Senior Associate, then to Sales Manager or Customer Success Lead.
• Cross‑departmental projects that broaden your skill set and expand your network.
• Regular performance reviews with actionable feedback and growth plans.

Work Environment & Company Culture

Our remote‑first model empowers you to work from anywhere in the UK while staying connected through:

• Weekly virtual team huddles and monthly all‑hands meetings.
• Real‑time collaboration tools (Slack, Microsoft Teams, Miro).
• Quarterly in‑person retreats that foster camaraderie and strategic alignment.
• A culture that celebrates wins, embraces failures as learning opportunities, and encourages open dialogue.

Compensation & Benefits

We offer a competitive base salary ranging from £24,784 to £34,000 per year, commensurate with experience and performance. In addition:

• Performance‑based bonuses tied to sales targets and client satisfaction metrics.
• Generous paid time off: 25 days of vacation, 10 public holidays, and additional personal days.
• Health and wellbeing package: private medical insurance, mental health resources, and wellness stipends.
• Flexible working hours and a fully remote work setup.
• Professional development budget for courses, certifications, and conferences.
• Employee referral program with attractive rewards.
• Access to a cutting‑edge tech stack and continuous learning resources.

How to Apply

Ready to make a tangible impact in the future of real estate? Submit your application through our careers portal or click the link below. We look forward to discovering how your expertise can help brighthush continue to innovate and excel.

We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.