Dynamic Order Support & Customer Experience Intern – Order Management, ERP & GenAI Integration – Brighthush Internship Program

About Brighthush and the Opportunity

Brighthush is a forward‑thinking, customer‑centric organization that blends cutting‑edge technology with a passion for delivering exceptional experiences. Whether you’re a seasoned professional or a bright student eager to dive into the world of order management, Brighthush offers a vibrant, collaborative environment where ideas thrive and impact is tangible.

Our Green Bay, WI headquarters is more than just an office—it’s a community hub. Nestled in downtown Green Bay, the campus boasts a jeans‑friendly atmosphere, indoor and outdoor collaboration zones, state‑of‑the‑art research labs, culinary kitchens, a pilot plant, and an innovation center. With free coffee, soda, popcorn, ping‑pong tables, and easy access to local restaurants, breweries, the YMCA, and the weekly farmer’s market, you’ll find plenty of ways to recharge and stay inspired.

Brighthush is proud to offer a paid internship that blends real‑world responsibilities with mentorship, training, and the flexibility to balance your academic commitments. If you’re ready to become an integral part of our Order Support and Customer Experience teams, this is the place to grow, learn, and make a difference.

Key Responsibilities

As an Order Support & Customer Experience Intern, you will be at the heart of our order‑to‑cash cycle, collaborating with cross‑functional teams and gaining hands‑on experience with the latest tools and technologies.

• Order Management: Execute and monitor order changes, mass updates, and automated order entry using our ERP system, EDI, and GenAI solutions.
• Stakeholder Collaboration: Work closely with Order Support Coordinators, Customer Experience Analysts, Transportation, Distribution, and Supply Chain Planners to ensure seamless order processing.
• Customer Interaction: Assist in responding to key strategic customers, preparing documentation, and ensuring timely issue resolution.
• Data Analysis: Collect, analyze, and interpret order data to identify trends, support process improvements, and provide actionable insights.
• Process Improvement: Participate in continuous improvement initiatives, contributing ideas that enhance efficiency and customer satisfaction.
• Team Engagement: Attend team meetings, training sessions, and special projects, and actively contribute to a collaborative culture.
• Project Ownership: Take ownership of specific order management tasks, ensuring accuracy, completeness, and adherence to timelines.

Essential Qualifications

We’re looking for a motivated, detail‑oriented student who is ready to hit the ground running.

• Currently enrolled in a bachelor’s program with a major in Business Administration, Business Analytics, Supply Chain, Finance, or a related field.
• At least three semesters remaining in school at the time of the internship start date (May 2028 graduates or later).
• Proficiency in Microsoft Excel (advanced formulas, pivot tables, data visualization).
• Strong time‑management skills and the ability to juggle multiple tasks simultaneously.
• Exceptional attention to detail and organizational abilities.
• Excellent verbal and written communication skills.
• Demonstrated initiative, curiosity, and a willingness to learn and adapt.
• Reliable internet connection (minimum 10 Mbps download speed) for remote work.
• Willingness to work on site at Brighthush’s Green Bay, WI headquarters for a hybrid schedule (3 days onsite, remainder remote).

Preferred Qualifications

While not mandatory, the following skills and experiences will give you a competitive edge:

• Experience with ERP systems (e.g., SAP, Oracle) or EDI processes.
• Familiarity with GenAI or AI‑driven automation tools.
• Background in data analysis or business intelligence tools (Power BI, Tableau).
• Previous internship or work experience in order management, supply chain, or customer service.
• Knowledge of the food and beverage industry or related sectors.

Skills & Competencies

Success in this role requires a blend of technical acumen and soft skills:

• Analytical thinking and problem‑solving.
• Strong collaboration and interpersonal skills.
• Adaptability in a fast‑paced, evolving environment.
• Proactive communication and stakeholder management.
• Commitment to continuous learning and process improvement.

Career Growth & Learning Opportunities

Brighthush is committed to nurturing talent. As an intern, you’ll:

• Receive a personalized training plan tailored to your strengths and learning goals.
• Benefit from weekly check‑ins with your mentor, leader, and training team to ensure progress and address questions.
• Participate in team meetings and department‑wide sessions that expose you to strategic discussions.
• Shadow professionals across all areas of the business, gaining a holistic view of operations.
• Engage in real‑world projects that directly influence business outcomes.
• Access to learning resources such as online courses, workshops, and industry conferences.
• Potential for full‑time employment upon successful completion of the internship and academic requirements.

Work Environment & Company Culture

At Brighthush, we celebrate diversity, inclusion, and innovation. Our culture is built on:

• A jeans‑friendly, relaxed atmosphere that encourages creativity.
• Opportunities to sample and provide feedback on new products from our R&D team.
• Access to outdoor workspaces and a scenic view of the Fox River.
• A community‑focused mindset with volunteer opportunities and local partnerships.
• Regular team events and social gatherings that foster camaraderie.

Compensation, Perks, and Benefits

While the internship is paid at an hourly rate of $18.75, Brighthush offers a comprehensive benefits package to support your well‑being and growth:

• Competitive hourly compensation.
• Company‑provided laptop and necessary tools.
• Flexible scheduling to accommodate school commitments, including adjustments during finals and midterms.
• Access to the Employee Assistance Program with eight free counseling sessions.
• Participation in the 401(k) plan and Employee Stock Ownership Plan (ESOP).
• Discounts on Brighthush products and services.
• Relocation assistance for eligible interns.
• Rewards program for referring peers.
• Volunteer opportunities to give back to the community.

How to Apply

Ready to embark on an exciting journey with Brighthush? Submit your application through the link below, ensuring you attach a resume and a brief cover letter that highlights your interest in order management and customer experience.

Apply to Brighthush Today

Closing Statement

Brighthush is more than a workplace—it’s a launchpad for ambitious students who want to shape the future of order support and customer experience. If you’re eager to learn, collaborate, and make a real impact while balancing your academic life, we invite you to apply and become part of our dynamic team. Join us, and let’s create brighter, more efficient experiences together.