Remote Position
[Remote] Customer Service
🌍 Remote · United States
💼 Full-time
Note: The job is a remote job and is open to candidates in USA. Ampstek is hiring a Customer Service Representative to process customer orders in multiple systems and ensure accurate, timely submissions. The role verifies and corrects order information, follows data integrity and security policies, and is non-customer-facing with limited or no customer interaction.
Responsibilities
- Work independently on case orders and, at times, with other groups to request additional order information necessary to complete order submissions
- Check source documents for accuracy
- Verify data and correct data where necessary
- Obtain further information for incomplete documents
- Combine and rearrange data from source documents where required
- Enter data from source documents into the computer systems and forms
- Check completed work for accuracy
- Comply with data integrity and security policies
Skills
- Computer and technical skills - 2 or more years of experience including Microsoft suite
- Attention to detail, multi-tasking, and problem solving
- Telecom knowledge or background is preferred including managed services, Data, Voice, Ethernet, DWDM, SRE, DIA, SD-WAN
Benefits
- Remote
Company Overview