[Remote] Senior Technical Account Manager, Life Sciences

Note: The job is a remote job and is open to candidates in USA. SAS is hiring a Senior Technical Account Manager to provide strategic and technical leadership for its pharmaceutical accounts, Pfizer and Johnson & Johnson. The role supports account growth, customer engagement, solution strategy, and successful execution of customer priorities.

Responsibilities

• Partner with account leadership to develop and execute strategic plans that drive growth, customer engagement, and long-term account success
• Identify business priorities, emerging opportunities, and customer needs to expand adoption of SAS solutions
• Support pipeline development, opportunity advancement, proposals, procurement activities, and RFP responses
• Build and maintain trusted relationships with business, technical, and executive stakeholders across the customer organization
• Serve as a strategic advisor, aligning SAS capabilities, innovation, and industry expertise to customer objectives
• Lead customer discovery, workshops, demonstrations, presentations, and solution envisioning efforts
• Translate business challenges into value-driven analytics solutions that deliver measurable outcomes
• Develop account strategies, enablement materials, use cases, and value propositions that strengthen customer engagement and sales effectiveness
• Coordinate cross-functional teams across sales, technical, consulting, customer success, marketing, and product organizations to ensure aligned execution
• Manage account plans, risks, dependencies, action items, and stakeholder engagement to drive successful delivery and account growth
• Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do

Skills

• Bachelor's degree preferably in Business, Marketing, Computer Science, MIS, Engineering, or a related field
• Minimum 8 years of experience in Life Sciences/pharmaceutical consulting, sales support, or related roles
• Proven ability to drive incremental revenue and support complex sales cycles
• Strong understanding of life sciences/pharmaceutical trends, disruption factors, and analytics-driven solutions
• Experience collaborating with partners, system integrators, and cross-functional teams
• Ability to communicate complex technical and analytical concepts in business terms
• Experience contributing to proposals, RFPs, and customer-facing documentation
• Strong relationship-building skills with stakeholders across all levels
• Equivalent combination of related education, training and experience may be considered in place of the above qualifications
• Building Customer Loyalty: Meeting and exceeding internal or external customer expectations while cultivating relationships that secure commitment and trust
• Earning Trust: Gaining others' confidence by acting with integrity and following through on commitments while disclosing own positions; treating others and their ideas with respect and supporting them in the face of challenges
• Sales Persuasion: Gaining prospect or customer commitment to a product, service, or idea by using effective influence strategies
• Ability to work on complex issues requiring in-depth analysis and evaluation of multiple variables
• Strong problem-solving skills with the ability to apply professional judgment and creative thinking
• Capability to lead initiatives, determine methodologies, and coordinate team activities
• Experience networking with key contacts beyond immediate area of expertise
• Ability to articulate business value and align solutions with customer needs
• To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status

Benefits

• Comprehensive medical, prescription, dental and vision plans.
• PPO with low annual deductible and copays.
• HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center).
• Onsite Health Care Center (HQ) that’s free to employees and family members enrolled in the PPO plan.
• The pharmacy will ship prescriptions for no additional charge!
• An industry-leading 401k plan.
• Tuition Assistance Program and programs and resources to support your development
• Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.
• Volunteer Time Off, parental leave and unlimited paid sick days.
• Generous childcare benefits for all full-time employees.

Company Overview