Seasoned Customer & Account Specialist – Specialty Therapeutics, Jerusalem – Remote Full‑Time Role at brighthush
About brighthush
brighthush is a global leader in the pharmaceutical industry, dedicated to delivering innovative therapies that transform patient lives worldwide. With a presence in over 70 countries, we combine cutting‑edge science, rigorous clinical research, and a passion for patient outcomes to bring breakthrough medicines to market. Our culture is built on collaboration, integrity, and a relentless pursuit of excellence. At brighthush, we empower our teams to think boldly, act responsibly, and make a tangible difference in healthcare.
Position Overview
We are seeking a highly motivated Customer & Account Specialist – Specialty Therapeutics to join our dynamic sales team in Jerusalem. This full‑time, remote role offers the flexibility to work from Israel or Petah Tikva while engaging with key opinion leaders, specialists, and healthcare providers across the region. As a pivotal member of our specialty sales organization, you will drive product adoption, nurture long‑term relationships, and contribute to the growth of brighthush’s therapeutic portfolio.
Key Responsibilities
- Strategic Account Management: Build and maintain strong, trust‑based relationships with specialists, hospitals, and key opinion leaders in the specialty therapeutic space.
- Territory Planning & Execution: Develop a comprehensive, data‑driven territory plan that maximizes coverage, optimizes resource allocation, and aligns with corporate sales objectives.
- Product Promotion & Education: Deliver compelling, evidence‑based presentations to clinicians, highlighting the clinical value, safety profile, and differentiators of our specialty products.
- Scientific Support: Serve as the primary point of contact for scientific queries, providing accurate, up‑to‑date information and facilitating clinical discussions.
- Market Intelligence: Monitor competitive activity, emerging trends, and regulatory changes; provide actionable insights to the commercial strategy team.
- Collaboration & Cross‑Functional Coordination: Work closely with medical affairs, marketing, and regulatory teams to ensure consistent messaging and compliance across all touchpoints.
- Data Management & Reporting: Maintain accurate records in Veeva CRM, track key performance indicators, and generate regular reports for senior leadership.
- Compliance & Ethics: Adhere to all local and international regulations, company policies, and ethical standards in every interaction.
Essential Qualifications
- Minimum of 2 years’ experience as a medical representative with a focus on prescription drug sales.
- At least 1 year of direct experience engaging with specialists in a specialty therapeutic area.
- Bachelor’s degree in Health Sciences, Pharmacy, Medicine, or a related field.
- Fluent in Hebrew and English, both written and spoken.
- Valid driver’s license and reliable transportation for occasional on‑site visits.
- Proven ability to work independently, manage multiple priorities, and meet sales targets.
- Strong analytical skills with the ability to interpret clinical data and translate it into actionable sales strategies.
Preferred Qualifications
- Experience with Veeva CRM and other sales enablement tools.
- Knowledge of the Israeli healthcare system, reimbursement pathways, and key decision‑makers.
- Prior exposure to specialty therapeutics such as oncology, immunology, or rare diseases.
- Demonstrated success in a high‑volume, high‑complexity sales environment.
- Advanced communication and negotiation skills, with a track record of closing complex deals.
Core Competencies & Skills
- Scientific Literacy: Ability to understand and communicate complex clinical information to diverse audiences.
- Relationship Building: Talent for establishing rapport, listening actively, and fostering long‑term partnerships.
- Strategic Thinking: Aptitude for developing territory plans, forecasting sales, and identifying growth opportunities.
- Adaptability: Comfortable working in a fast‑moving, evolving therapeutic landscape.
- Team Collaboration: Willingness to share insights, support peers, and contribute to a cohesive sales culture.
- Integrity & Compliance: Commitment to ethical conduct and adherence to regulatory standards.
Career Growth & Learning Opportunities
At brighthush, we believe in nurturing talent and providing clear pathways for advancement. As a Customer & Account Specialist, you will:
- Gain exposure to cutting‑edge therapies and the latest clinical research.
- Participate in ongoing training programs covering product knowledge, sales techniques, and regulatory compliance.
- Access mentorship from senior sales leaders and cross‑functional experts.
- Be considered for promotion to Senior Specialist, Territory Manager, or Regional Sales Lead based on performance.
- Have the opportunity to transition into medical affairs, product management, or global business development roles.
Work Environment & Culture
brighthush fosters an inclusive, collaborative, and high‑performance culture. Our remote‑first approach empowers you to balance professional and personal commitments while staying connected through:
- Weekly virtual huddles, knowledge‑sharing sessions, and peer‑learning groups.
- Access to a digital library of scientific resources, sales playbooks, and market intelligence.
- Regular town‑hall meetings with executive leadership to discuss strategy and innovation.
- A supportive HR team that champions work‑life balance, mental health, and continuous development.
Compensation, Perks & Benefits
While specific figures are tailored to experience and performance, brighthush offers a competitive package that typically includes:
- Base salary commensurate with market standards for entry‑level specialty sales roles.
- Performance‑based commission structure with realistic, achievable targets.
- Health, dental, and vision insurance for you and your dependents.
- Flexible working hours and remote work options.
- Annual professional development stipend and access to industry conferences.
- Employee wellness program, including gym memberships and mindfulness resources.
- Generous paid time off, including vacation, sick leave, and personal days.
- Employee stock‑option plan and long‑term incentive program.
Why Join brighthush?
When you choose brighthush, you become part of a mission‑driven organization that places patient outcomes at the heart of everything we do. You’ll work alongside passionate professionals who are committed to scientific excellence, ethical integrity, and transformative impact. Our culture rewards curiosity, encourages innovation, and celebrates success—both individual and collective.
Ready to Make a Difference?
If you are a driven, scientifically minded sales professional eager to contribute to groundbreaking therapies and thrive in a collaborative, remote‑friendly environment, we want to hear from you. Bring your expertise, your passion for patient care, and your ambition to grow with brighthush.