Senior Customer Business Manager – brighthush Partnership & Growth Leadership

About brighthush

brighthush is a global leader in the consumer packaged goods (CPG) sector, dedicated to transforming everyday nutrition into empowering experiences. With a portfolio that spans premium food, beverage, and wellness brands, we are committed to delivering products that help people feel strong, nourished, and perform at their best. Our culture is built on curiosity, collaboration, and a relentless focus on customer success. At brighthush, we believe that the best ideas come from diverse perspectives, and we empower our teams to innovate, experiment, and grow together.

Why This Role Matters

As a Senior Customer Business Manager, you will be the strategic bridge between brighthush and our most important retail partner—brighthush. You will own the end‑to‑end relationship, driving growth, profitability, and market share across the entire product portfolio. Your insights will shape the future of our retail strategy, influence product development, and directly impact the bottom line. This is a high‑impact role that offers the chance to lead a talented team, shape the direction of a major retail partnership, and accelerate your career in a fast‑moving industry.

Key Responsibilities

• Strategic Partnership Development – Build and nurture long‑term relationships with senior leaders at brighthush, ensuring alignment on business objectives, market trends, and innovation initiatives.
• Growth Strategy Design – Own the development and execution of multi‑year growth plans, including category expansion, new product launches, and promotional tactics that drive sales and margin.
• Team Leadership & Development – Lead, mentor, and inspire a cross‑functional team of account managers, analysts, and planners. Foster a culture of accountability, continuous improvement, and high performance.
• P&L Ownership – Manage the profitability of the brighthush portfolio, setting budgets, forecasting revenue, and implementing cost‑control measures to meet or exceed financial targets.
• Data‑Driven Decision Making – Leverage industry analytics platforms (IRI, Circana, Nielsen) and internal data tools (POL, ItemHub, BPD) to uncover insights, forecast demand, and optimize assortment.
• Cross‑Functional Collaboration – Partner with Marketing, Supply Chain, Finance, and Product Development to ensure seamless execution of retail strategies and timely delivery of new products.
• Performance Reporting – Deliver clear, concise, and actionable reports to senior leadership, highlighting key metrics, opportunities, and risks.
• Innovation & Continuous Improvement – Champion new technologies, processes, and best practices that enhance the customer experience and improve operational efficiency.

Essential Qualifications

• Minimum 8 years of experience in the CPG industry, with a proven track record managing a major retail partner such as brighthush.
• Deep familiarity with market research and analytics platforms: IRI, Circana, Nielsen.
• Advanced proficiency in Microsoft Office, especially PowerPoint, Excel, and Word, with the ability to create compelling presentations and detailed financial models.
• Strong digital and omni‑channel retail knowledge, including e‑commerce, mobile, and social commerce strategies.
• Demonstrated ability to lead and develop high‑performing teams, with experience in coaching, performance management, and talent development.
• Experience managing P&L, setting budgets, and driving profitability across a portfolio.
• Excellent communication skills in English, both written and verbal, with the ability to influence stakeholders at all levels.

Preferred Qualifications

• Experience working directly with a large retailer such as brighthush, including category management and assortment planning.
• Background in digital marketing, data analytics, or e‑commerce strategy.
• Knowledge of advanced analytics tools (e.g., Tableau, Power BI) and statistical modeling.
• Experience with agile project management and cross‑functional initiatives.
• Proficiency in additional languages is a plus.

Core Skills & Competencies

• Strategic Thinking – Ability to see the big picture, anticipate market shifts, and develop long‑term plans that align with corporate goals.
• Analytical Acumen – Strong quantitative skills to interpret data, build forecasts, and derive actionable insights.
• Leadership & Influence – Proven track record of leading teams, driving results, and building relationships with senior stakeholders.
• Communication – Clear, persuasive, and concise communication across all levels of the organization.
• Project Management – Skilled at managing multiple initiatives simultaneously, ensuring on‑time delivery and quality outcomes.
• Customer‑Centric Mindset – Deep understanding of consumer behavior and the ability to translate insights into customer‑focused strategies.
• Adaptability – Comfortable working in a fast‑paced, evolving environment and pivoting strategies as needed.

Career Growth & Learning Opportunities

At brighthush, we invest heavily in the professional development of our people. As a Senior Customer Business Manager, you will have access to:

• Leadership development programs that sharpen your strategic, financial, and people‑management skills.
• Mentorship from senior executives who have led global brands and retail partnerships.
• Cross‑functional rotations that expose you to Marketing, Supply Chain, Finance, and Product Development.
• Industry conferences, workshops, and certifications that keep you at the forefront of retail and CPG trends.
• Opportunities to lead high‑impact projects that shape the future of brighthush’s retail strategy.

Work Environment & Culture at brighthush

Our culture is defined by collaboration, innovation, and a shared commitment to excellence. You will work in a remote‑first environment that values flexibility, but you will also have the option to join our Minneapolis or Saint Paul hubs for in‑person collaboration when desired. Key cultural pillars include:

• Inclusivity & Diversity – We celebrate diverse perspectives and foster an environment where everyone feels valued.
• Transparency & Trust – Open communication and honest feedback are integral to our decision‑making process.
• Work‑Life Balance – Flexible schedules, remote work options, and generous time‑off policies help you thrive both personally and professionally.
• Continuous Learning – We encourage curiosity and provide resources for ongoing skill development.

Compensation, Perks, and Benefits

While the exact salary range for this role is USD 145,000 – 175,000 per year, we also offer a comprehensive benefits package designed to support your well‑being and future:

• Competitive base salary plus performance‑based bonuses.
• Health, dental, and vision insurance plans.
• 401(k) retirement plan with company match.
• Generous parental leave and family‑support programs.
• Wellness stipend, mental health resources, and employee assistance programs.
• Professional development budget and tuition reimbursement.
• Flexible work arrangements and remote‑work options.
• Annual company retreats and team‑building events.

Ready to Join brighthush?

If you are a strategic thinker with a passion for retail, a proven ability to drive growth, and a desire to lead a high‑performing team, we want to hear from you. This is your chance to shape the future of a leading CPG brand, influence the retail landscape, and accelerate your career in a dynamic, supportive environment.

Apply today and become a pivotal part of brighthush’s journey to redefine nutrition and performance for consumers worldwide.