Senior Engineering Engagement Lead – S&P 500 Client Success & LATAM Leadership

About brighthush

brighthush is a trailblazing technology partner that empowers Fortune 500 companies to accelerate digital transformation through world‑class engineering, data science, and AI solutions. With a global footprint that spans North America, Europe, and LATAM, we pride ourselves on a culture of curiosity, collaboration, and relentless pursuit of excellence. Our mission is simple: deliver high‑impact software that drives business outcomes while nurturing the growth of our people. If you’re passionate about building teams that innovate, thrive on solving complex problems, and want to make a tangible difference for a leading S&P 500 client, brighthush is the place for you.

Why This Role Is a Game‑Changer

As the Engineering Engagement Lead for a prestigious S&P 500 customer, you will sit at the nexus of client strategy, engineering execution, and talent development. You’ll be the catalyst that transforms a distributed engineering workforce into a cohesive, high‑performing unit that consistently delivers breakthrough solutions. This role is not just about managing projects; it’s about shaping the future of engineering at brighthush, influencing product roadmaps, and ensuring that our client’s vision is realized with precision and speed.

Key Responsibilities

• Client Relationship Stewardship – Serve as the primary point of contact for senior stakeholders at the S&P 500 client, building trust, managing expectations, and translating business objectives into engineering deliverables.
• Engineering Talent Management – Evaluate, onboard, and coach a diverse roster of senior engineers across LATAM, ensuring alignment with technical standards, quality metrics, and cultural fit.
• Strategic Program Leadership – Own the end‑to‑end lifecycle of multi‑phase engineering programs, from scoping and resource allocation to risk mitigation and post‑delivery reviews.
• Distributed Team Enablement – Design and implement processes that foster collaboration across time zones, including agile ceremonies, knowledge sharing, and continuous improvement initiatives.
• AI & Data Fluency Advocacy – Champion the adoption of AI/ML best practices, ensuring that solutions are scalable, ethical, and aligned with industry standards.
• Performance Analytics & Reporting – Develop dashboards and metrics that provide real‑time visibility into team health, project progress, and client satisfaction.
• Cross‑Functional Alignment – Partner with Product, Design, and Operations to ensure seamless integration of engineering outputs into the broader product ecosystem.
• Continuous Learning & Development – Curate learning pathways, mentorship programs, and hackathons that keep the team at the cutting edge of technology and industry trends.

Essential Qualifications

• 10+ years of progressive experience in engineering leadership, account management, or technical program management.
• Proven track record of scaling engineering teams, with demonstrable success in hiring, coaching, and retaining top talent.
• Deep understanding of software development lifecycles, agile methodologies, and modern DevOps practices.
• Exceptional communication skills – able to articulate complex technical concepts to both technical and non‑technical audiences.
• Experience managing senior client stakeholders, preferably within the financial services or enterprise technology sectors.
• Strong analytical mindset with the ability to translate data into actionable insights.
• Fluency in English (written and spoken) is mandatory; Spanish or Portuguese proficiency is highly valued.
• Practical experience with AI/ML technologies, including model deployment, data pipelines, and ethical AI frameworks.
• Comfortable leading distributed teams across multiple LATAM countries.

Preferred Qualifications

• Background in fintech or regulated industries, with familiarity of compliance frameworks such as GDPR, PCI‑DSS, or SOX.
• Experience with cloud platforms (AWS, Azure, GCP) and container orchestration (Kubernetes, Docker).
• Certifications such as PMP, Scrum Master, or Cloud Architect add significant value.
• Prior exposure to high‑growth startup environments or large enterprise transformation initiatives.
• Track record of publishing technical blogs, speaking at conferences, or contributing to open‑source projects.

Core Skills & Competencies

• Leadership & Influence – Inspire teams, drive consensus, and navigate complex stakeholder landscapes.
• Strategic Thinking – Translate business goals into actionable engineering roadmaps.
• Technical Acumen – Deep knowledge of software architecture, cloud infrastructure, and AI/ML pipelines.
• Project Management – Mastery of planning, budgeting, risk management, and delivery metrics.
• People Development – Mentor, coach, and create growth pathways for engineers at all levels.
• Data‑Driven Decision Making – Leverage analytics to inform strategy and optimize performance.
• Cross‑Cultural Communication – Navigate diverse cultural contexts with sensitivity and effectiveness.
• Adaptability & Resilience – Thrive in fast‑paced, evolving environments.

Career Growth & Learning Opportunities

At brighthush, your career trajectory is as dynamic as the technology landscape. As Engineering Engagement Lead, you will:

• Progress to senior leadership roles such as Director of Engineering or VP of Product Engineering.
• Lead cross‑regional initiatives that shape the future of AI and cloud strategy across the organization.
• Participate in executive‑level strategy sessions, influencing the direction of our flagship products.
• Access a robust learning ecosystem: internal tech talks, mentorship circles, and a generous stipend for external courses, certifications, and conferences.
• Benefit from a culture that rewards innovation, encourages experimentation, and celebrates success at every level.

Work Environment & Culture at brighthush

We believe that high performance is rooted in a supportive, inclusive, and flexible environment. Here’s what you can expect:

• Remote‑First Flexibility – Work from any of our LATAM hubs (Argentina, Brazil, Peru, Colombia) or from home, with a core overlap window that ensures seamless collaboration.
• Collaborative Culture – Daily stand‑ups, cross‑functional hackathons, and open‑door leadership forums foster transparency and teamwork.
• Diversity & Inclusion – A vibrant community that values different perspectives, backgrounds, and experiences.
• Well‑Being Focus – Comprehensive health plans, mental health resources, and a culture that encourages work‑life balance.
• Innovation Labs – Dedicated spaces and time for engineers to experiment with emerging technologies, prototype new ideas, and contribute to open‑source projects.

Compensation, Perks & Benefits

While the base salary for this role ranges from USD 78,000 to 108,000 per year, we offer a holistic package that includes:

• Competitive base salary plus performance‑based bonuses.
• Generous paid time off (PTO) and flexible holiday scheduling.
• Health, dental, and vision insurance plans tailored to your needs.
• Tuition reimbursement and learning stipend for professional development.
• Equity or stock‑option plans to share in brighthush’s growth.
• Wellness programs: gym memberships, mindfulness sessions, and ergonomic equipment.
• Annual company retreats and team‑building events.
• Access to cutting‑edge tools, cloud credits, and a modern tech stack.

How to Apply

Ready to lead engineering excellence for a top‑tier client while shaping the future of technology at brighthush? Submit your application through the link below. We’re excited to learn how your experience, vision, and passion align with our mission.