Senior Enterprise Customer Success Account Executive – Remote – Driving Growth & Expansion in DevOps & Database Automation

About brighthush

brighthush is a trailblazer in the DevOps ecosystem, empowering organizations worldwide to streamline database release automation and accelerate software delivery. With a robust open‑source foundation that has been downloaded over 100 million times, brighthush delivers the most reliable, secure, and community‑driven database change‑management solution on the market. Our mission is simple: make database automation effortless, safe, and scalable for every team, from startups to Fortune 500 enterprises.

At brighthush, we live by the core values of freedom, choice, transparency, and meritocracy. These principles shape every interaction, decision, and product iteration. We’re a remote‑first, high‑growth company that thrives on experimentation, collaboration, and a relentless focus on customer success. If you’re passionate about DevOps, open‑source, and helping customers unlock new levels of agility, brighthush is the place to build your career.

Role Overview

We’re seeking a seasoned Enterprise Customer Success Account Executive to join our dynamic sales team. In this role, you’ll own the full lifecycle of customer expansion and renewal within the enterprise segment, partnering closely with our Customer Success and Product teams to deliver measurable value to our most strategic accounts. Your impact will be felt across the organization as you drive revenue growth, deepen customer relationships, and shape the future of database automation.

Key Responsibilities

• Opportunity Creation & Pipeline Management: Identify and nurture expansion opportunities within existing enterprise accounts, ensuring a robust pipeline of qualified deals.
• Territory Planning: Develop and execute a strategic territory plan that aligns with brighthush’s growth objectives and market dynamics.
• Relationship Development: Build and maintain trusted relationships with technical leads, product owners, and executive decision‑makers (VPs, CIOs, CTOs) across Fortune 500 organizations.
• Contract Negotiation & Closing: Lead the end‑to‑end sales process for expansion and renewal contracts, achieving or exceeding quarterly and annual quotas.
• Revenue Forecasting: Provide accurate, data‑driven revenue forecasts and update the sales pipeline in HubSpot.
• Cross‑Functional Collaboration: Partner with the VP of Sales to refine territory strategy, and work with Customer Success to identify adoption and upsell opportunities.
• Thought Leadership: Represent brighthush at industry events, webinars, and client meetings, positioning the brand as a thought leader in DevOps and database automation.
• Continuous Improvement: Share insights and feedback from customers to inform product roadmap and sales enablement initiatives.

Essential Qualifications

• Minimum 5 years of B2B software sales experience, with a proven track record of managing complex, multi‑stage sales cycles.
• Demonstrated success in achieving or surpassing sales quotas in an enterprise environment.
• Experience selling disruptive, transformative software solutions—ideally in DevOps, cloud, or open‑source domains.
• Strong executive‑level relationship building skills; ability to influence decision‑makers at the VP and C‑suite levels.
• Excellent written and verbal communication, with the ability to craft compelling proposals and deliver persuasive presentations.
• Proficiency with HubSpot (or similar CRM) for pipeline management and reporting.
• Bachelor’s degree in Business, Engineering, Computer Science, or equivalent professional experience.

Preferred Qualifications

• Hands‑on experience with DevOps tools, CI/CD pipelines, or database automation platforms.
• Familiarity with open‑source ecosystems and community‑driven product development.
• Prior exposure to enterprise‑scale deployments and large‑account account management.
• Experience working in a remote‑first organization with distributed teams.

Skills & Competencies

• Strategic Thinking: Ability to map customer needs to brighthush’s value proposition and articulate a clear roadmap for adoption.
• Negotiation & Closing: Skilled at navigating complex contractual discussions and securing mutually beneficial agreements.
• Customer‑Centric Mindset: Passion for delivering tangible outcomes and delighting customers at every touchpoint.
• Data‑Driven Decision Making: Comfortable using metrics, dashboards, and analytics to inform sales strategy and performance.
• Collaboration & Influence: Works seamlessly with cross‑functional teams—Marketing, Product, Customer Success—to create cohesive customer journeys.
• Resilience & Adaptability: Thrives in a fast‑paced, evolving environment, turning challenges into opportunities.
• Communication: Articulate, concise, and persuasive in both written and verbal formats.

Career Growth & Learning Opportunities

At brighthush, your professional development is a priority. You’ll have access to:

• Structured mentorship programs with senior leaders.
• Regular training on the latest DevOps trends, product updates, and sales techniques.
• Opportunities to lead cross‑functional projects, influencing product direction and market strategy.
• A clear career ladder that rewards performance, innovation, and leadership—whether you aim to advance within sales, transition to product management, or explore executive roles.

Work Environment & Culture

brighthush is a remote‑first organization that values flexibility, autonomy, and collaboration. Our culture is built on:

• No Punks, No Jerks: A respectful, inclusive environment where every voice is heard.
• Transparent communication—open channels for feedback, decision‑making, and knowledge sharing.
• Entrepreneurial spirit—every employee is empowered to experiment, innovate, and drive impact.
• Community focus—active participation in open‑source projects, conferences, and industry forums.
• Work‑life balance—generous paid time off, flexible schedules, and a focus on mental well‑being.

Compensation & Benefits

While specific figures vary by role and location, brighthush offers a competitive total rewards package that includes:

• Base salary commensurate with experience and market benchmarks.
• Performance‑based commission structure with realistic, achievable quotas.
• Equity options—meaningful ownership in a high‑growth company.
• Comprehensive health, vision, and dental coverage (country‑dependent).
• Generous paid time off, paid holidays, and a flexible vacation policy.
• 401(k) plan with company match.
• Home office stipend to support a productive remote workspace.
• Regular virtual team events, occasional in‑person retreats, and a vibrant community of peers.

How to Apply

If you’re ready to join a forward‑thinking, customer‑centric organization and drive transformative change in the DevOps landscape, we’d love to hear from you. Submit your application through the link below, and let’s explore how you can contribute to brighthush’s continued success.

Apply to brighthush Today

Conclusion

At brighthush, you’ll be part of a mission‑driven team that’s redefining how enterprises manage database changes in the age of continuous delivery. Your expertise will help customers unlock faster release cycles, reduce risk, and achieve higher levels of operational excellence. If you’re a goal‑oriented, customer‑first sales professional who thrives in a collaborative, growth‑oriented environment, this is the opportunity to elevate your career and make a lasting impact.

Join brighthush and help shape the future of DevOps—one database at a time.