Remote Position

Senior Large Customer Account Manager – Strategic Growth Leader for Smart Building Solutions in the Great Lakes Region

🌍 Remote · United States 💼 Full-time

About brighthush and the Smart Buildings Revolution

At brighthush, we are redefining how buildings operate, combining cutting‑edge digital technology with sustainable energy solutions to create safer, smarter, and more efficient spaces. Our Smart Buildings portfolio empowers architects, developers, and facility managers to seamlessly control HVAC, lighting, security, and power distribution—whether they’re installing a new high‑rise, retrofitting a historic landmark, or managing a sprawling campus. By integrating IoT, advanced analytics, and cloud‑based platforms, we help our customers reduce energy consumption, lower operating costs, and meet ambitious carbon‑reduction targets.

As a global leader in industrial automation and electrification, brighthush is committed to innovation, diversity, and the professional growth of every team member. We believe that the best solutions come from people who are curious, courageous, and creative—qualities we nurture through a collaborative culture, continuous learning, and a clear path to career advancement.

Position Overview

We are seeking a highly motivated Senior Large Customer Account Manager to spearhead our growth strategy in the Great Lakes Territory (Western Pennsylvania, West Virginia, Michigan, Ohio, Indiana). In this role, you will own the end‑to‑end sales cycle for our Smart Buildings portfolio, lead a high‑performing sales team, and drive market penetration across the region. Your strategic vision, analytical rigor, and leadership will translate into sustainable revenue growth, increased market share, and exceptional customer satisfaction.

Key Responsibilities

  • Strategic Planning & Execution: Develop and execute a comprehensive sales strategy that aligns with brighthush’s overall objectives, focusing on both new customer acquisition and expansion within existing accounts.
  • Team Leadership & Coaching: Mentor and coach sales managers and specialists, fostering a culture of high performance, accountability, and continuous improvement.
  • Customer Engagement: Serve as the primary point of contact for key accounts, communicating delivery timelines, payment terms, and contractual details while ensuring alignment with brighthush’s value proposition.
  • Market Development: Identify emerging opportunities, conduct market analysis, and develop tailored solutions that address the unique needs of electrical contractors and building owners.
  • Sales Operations & Administration: Oversee administrative processes, including proposal creation, contract negotiation, and cash‑collection workflows, ensuring accuracy and compliance.
  • Performance Metrics: Track and report on sales KPIs—revenue, profitability, market share, and customer satisfaction—using data-driven insights to refine strategies.
  • Cross‑Functional Collaboration: Work closely with product, marketing, and project management teams to align solutions with market demands and ensure seamless project delivery.
  • Remote Leadership: Operate effectively from a remote setting while maintaining strong in‑person relationships with regional stakeholders and partners.

Essential Qualifications

  • Bachelor’s degree in Engineering, Marketing, Business Administration, or a related technical field with a minimum of 7 years of relevant experience.
  • Alternatively, a Master’s degree in the same disciplines with at least 5 years of related experience.
  • Proven track record of selling to electrical contractors and managing complex, multi‑product portfolios.
  • Strong analytical, communication, and leadership skills, with the ability to influence senior stakeholders.
  • Experience in full‑cycle sales, from prospecting and solution design to negotiation and closing.
  • Demonstrated knowledge of the electrical industry and familiarity with power distribution, one‑line diagrams, and installation products.
  • Authorization to work in the United States.

Preferred Qualifications

  • Senior OEM account management experience, preferably within the smart building or electrification space.
  • People‑management experience, having led a team of sales managers or specialists.
  • Experience with digital platforms, IoT, or building automation systems.
  • Advanced proficiency in CRM systems (e.g., Salesforce) and data analytics tools.
  • Strategic mindset with a history of driving market share growth in competitive environments.

Core Skills & Competencies

  • Strategic Thinking: Ability to translate market trends into actionable sales plans.
  • Relationship Building: Proven skill in cultivating long‑term partnerships with contractors, developers, and facility managers.
  • Negotiation & Closing: Expertise in structuring deals that balance customer value with profitability.
  • Data‑Driven Decision Making: Comfortable using metrics to assess performance and guide strategy.
  • Team Leadership: Inspires, develops, and retains high‑performing sales talent.
  • Communication: Clear, persuasive, and adaptable communication across all levels.
  • Adaptability: Thrives in a fast‑moving, technology‑driven environment.

Career Growth & Learning Opportunities

At brighthush, your professional journey is supported by a robust learning ecosystem:

  • Access to internal and external training programs covering sales techniques, product knowledge, and leadership development.
  • Mentorship from senior executives and industry experts.
  • Clear career pathways—from Account Manager to Regional Sales Director, and beyond.
  • Opportunities to work on cross‑functional projects that influence product roadmaps and market strategy.
  • Regular performance reviews with actionable feedback and growth plans.

Work Environment & Culture at brighthush

Our culture is built on the pillars of innovation, collaboration, and inclusion:

  • Remote‑first work model with flexible hours, allowing you to balance professional and personal commitments.
  • Inclusive environment that celebrates diverse perspectives and encourages open dialogue.
  • Community engagement initiatives, including volunteer days and sustainability projects.
  • Regular virtual town halls and team‑building events to foster connection across locations.
  • Recognition programs that celebrate achievements, both big and small.

Compensation & Benefits

We offer a competitive total rewards package designed to attract and retain top talent:

  • Base Salary: $100,500 – $160,800 annually, commensurate with experience and qualifications.
  • Bonus Eligibility: Performance‑based bonus structure tied to individual and company goals.
  • Health & Wellness: Comprehensive medical, dental, and vision plans with flexible options.
  • Life & Disability: Company‑paid life insurance (2X base pay) and accidental death & dismemberment coverage.
  • Retirement: 401(k) plan with company matching contributions.
  • Paid Time Off: Generous vacation policy, 11 paid holidays, and a flexible time‑off framework.
  • Parental Leave: Up to 6 weeks of paid parental leave.
  • Employee Assistance Program: 24/7 mental health support and counseling services.
  • Professional Development: Reimbursement for certifications, conferences, and continuing education.
  • Employee Stock Purchase Plan: Opportunity to invest in brighthush at preferential rates.
  • Discounts & Perks: Employee discounts on products, travel, and wellness services.

Why Join brighthush?

When you join brighthush, you become part of a mission‑driven organization that is shaping the future of building technology. You’ll:

  • Work with a portfolio that is at the forefront of the electrification and smart building markets.
  • Lead a dynamic team that is empowered to innovate and deliver results.
  • Benefit from a culture that values your voice, encourages experimentation, and rewards impact.
  • Enjoy a balanced work‑life environment that supports remote work and flexible scheduling.
  • Grow your career through mentorship, training, and clear advancement pathways.

Ready to Make an Impact?

If you are a strategic thinker, a collaborative leader, and a passionate advocate for sustainable building solutions, we want to hear from you. Apply today to become a pivotal part of brighthush’s growth story and help us build a cleaner, smarter future for communities across the Great Lakes region.

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